AXA Versicherungen AG

WINTERTHUR

Process Management Specialist (60-100%)

  • 09 July 2026
  • 60 – 100%
  • WINTERTHUR

Job summary

Join AXA in Winterthur for an exciting transformation role! Experience smart working and a multicultural environment with teams in India.

Tasks

  • Act as the main liaison between teams in India and underwriting.
  • Ensure seamless information exchange and coordinate process changes.
  • Identify weaknesses and implement improvements for quality assurance.

Skills

  • Insurance expertise and experience in project management required.
  • Strong organizational and communication skills needed.
  • Proactive and adaptable in dynamic situations.

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About the job

60 - 100%, Winterthur / Smart Working Shape your future – together with us! Have you ever wondered how we collaborate from Switzerland with India (AXA GBS)? Dive with us into our multicultural everyday life and discover how cooperation with our colleagues 6,700 km away in India works. You will learn how we overcome challenges together, learn from each other, and develop innovative solutions. For the UW transformation programme, we need additional energy and fresh input to successfully implement exciting process improvements. Work in a dynamic transformation team that offers plenty of creative freedom and personal responsibility – here you can actively shape, contribute your own ideas, and take on responsibility. In the Property & Casualty area, we create space for our private and corporate customers with innovative products, convincing services, and simple digital processes. We offer a wide range of standardised and individual insurances, legal protection, as well as financial security in the area of credit & surety. What to expect Communication and cooperation professional: You act as a central interface between the teams in India, underwriting, and other specialist departments. With your organisational talent, you ensure seamless information exchange, coordinate process changes, and make sure all parties are always well informed. You ensure that implementation runs smoothly, efficiently, and with the highest quality. Backstage expert in underwriting: Dive behind the scenes of underwriting and discover which processes, measures, and fine-tuning are necessary to ensure the highest quality at AXA GBS. Your expertise ensures that all steps are optimally coordinated. Quality guardian: You always keep an eye on quality standards and continuously develop measures for improvement. You identify weaknesses, analyse causes, and implement targeted optimisations to maintain the high standard at AXA GBS. Underwriting hero: You relieve underwriting of administrative tasks through tactical and strategic efficiency measures (sourcing, robotics, harmonisation, AI) and enable our underwriters to fully concentrate on the core business. In doing so, you make a valuable contribution to strengthening efficiency and focus in underwriting. Designer: Discover the fascinating world of process outsourcing, modelling, and improvement. Your creative thinking is needed here to develop innovative solutions through sourcing, robotics, harmonisation, AI and to make existing processes more efficient! You independently coordinate with underwriting to prepare AXA GBS for the next steps and ensure smooth operations. What you bring Insurance expertise: You are well versed in the insurance industry and bring relevant experience. Knowledge in project and process management: Ideally, you have already successfully worked on projects and improvement processes and know how to design processes efficiently. Motivation & interest: You are eager for change, open to new challenges, and want to actively participate in the transformation process. Your motivation drives you to learn new things and improve processes. Personal responsibility & initiative: You are adaptable and keep an overview even in dynamic situations. With your proactive attitude, you tackle tasks independently, find creative solutions, and contribute ideas to continuously improve processes. What we offer We are convinced: satisfied employees deliver the best performance. That is why we invest in benefits that offer tangible advantages – beyond the usual. Flexibility and freedom: Smart Working (flexible working model), annual working hours, 5 weeks holiday (6 weeks from age 50), holiday gift of 2 weeks every 5 years, holiday purchase up to 10 additional days per year Job and family: family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives and in challenging personal situations Pension and insurance: attractive pension fund with extensive supplementary benefits including optional savings plans, up to 30% discount on insurance products Flexible benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch or lunch card, Smart Working allowance CHF 200 per year Mobility: reimbursement for half-fare travelcard, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA loan bicycles Healthy balance in everyday work: free check-ups, annual health weeks, diverse exercise offers (online/offline), massage offers, relaxation rooms, employee care, online health portal, various seminars/events on health prevention & mental health Development: 3 days individual learning time, free coaching, wide range of learning & development opportunities, financial support for further training, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days time for voluntary work (environment & social) Your future workplace Pionierstrasse 3 - Google Maps Apply now! Do you have questions or further concerns? Sandra Volken is happy to assist you by email (sandra.volken@axa.ch). More information about the application process can be found here. Diversity and inclusion are close to our hearts at AXA Openness, respect, and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you require support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the recruiting team at hr.recruitinggd@axa.ch at any time. Learn more About AXA At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive, and progressive working environment that inspires, encourages, and fosters you. With a culture characterised by collaboration at eye level, trust, and diversity. With our modern working conditions, we want to consider the needs of our employees and give you the space to develop your strengths, take responsibility, and engage in the team for new ideas. This way, you can develop personally and help shape the world of tomorrow with us – by protecting what really matters. Would you like to learn more about AXA as an employer and delve deeper into our working world? Then you are exactly right on our career page! Video We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, references, etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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