Head Concierge (m/f/d) Winter Season 2025/2026
Arosa
Key information
- Publication date:11 July 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Arosa
Job summary
Join the Tschuggen Grand Hotel as Head Concierge for 2025/2026! Enjoy a vibrant work environment with unique benefits.
Tasks
- Lead a team of up to 9 staff members effectively.
- Oversee concierge operations and guest communications.
- Manage reservations and provide local insights to guests.
Skills
- Previous experience in a similar role at a 5-star hotel is required.
- Fluent in German and English, additional languages are a plus.
- Strong organizational skills, adaptable under pressure.
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Head Concierge (m/f/d) Winter Season 2025/2026
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at an altitude of 1,800m in the Grisons mountains. As one of the four houses of "The Tschuggen Collection", our hotel offers 128 individually designed rooms, suites, and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 points in Gault&Millau & two Michelin stars – and an impressive 5,000 m² spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time its value back.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are in the right place with us.
Start date: September 1 or October 1, 2025
Employment relationship limited until early April 2026
🎯 YOUR PROFILE
Experience in a comparable positionExperience in 5-star hotels is desiredFluent German and English are required, any additional language is an advantageTeam player, responsible, and flexibleWell-groomed appearance and professional demeanorEmpathetic and discreet personality as well as service-oriented appearance
Organizational talent that maintains an overview even in hectic times
📄 YOUR TASKS
Leading a team of up to 9 employeesResponsible for organizing the concierge desk including chasseur transfersResponsible for ticket and restaurant reservations for our guests - before, during, and after their stay
Responsible for the ski depots in collaboration with Gisler SportResponsible for communication between guests and employees to share regional information and events thanks to excellent local knowledge, coordinates the chauffeurs, the hotel-owned mountain railway - Tschuggen Express, hotel parking, as well as the hotel-owned and guest cars
OUR BENEFITS - Here’s what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
24/7 access to our fitness center
Local benefits such as special prices at sports shops, ski passes, and much more
Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
Feel addressed - apply now!
We look forward to your application dossier - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Anna Bauer
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
