Join Swiss Life to elevate quality standards in financial services! Enjoy a flexible work environment with excellent benefits.
Tasks
- Evaluate and manage customer complaints, ensuring effective communication.
- Develop and enhance consulting processes and quality standards.
- Create process guidelines and support consultants in implementations.
Skills
- Bachelor's degree or equivalent in business administration required.
- Strong command of German; French or Italian skills are a plus.
- Proficient in MS Office and data analysis experience preferred.
