Floor Porter (M/F/X) - Fixed-term Spring 2026

About the job

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterised by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grilled dishes unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

At Fairmont Le Montreux Palace, we believe that excellence in the smallest details makes all the difference. As a floor porter, you will play an essential role in ensuring the impeccable presentation of rooms, public spaces, and service areas of the hotel, thus offering our guests an elegant and well-maintained environment at all times.

With your sense of service and attention to perfection, you will transform every stay into a unique and special experience. If you are passionate about high-end service and wish to contribute to the success of our prestigious establishment, join our team and be part of this exceptional adventure.

Summary of responsibilities:

Reporting to the Assistant General Housekeeper, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently providing professional, friendly, and engaging service
• Collecting soiled linen from the floors and preparing trolleys for external laundry collection
• Collecting all bins from the floors and placing/emptying them into the container
• Replacing all burnt-out bulbs on the floors and in public areas
• Restocking small supplies, cleaning products, and cleaning equipment for the day’s operations
• Ensuring the cleaning of the hotel carpets
• Receiving, carrying up, and storing all deliveries in our department
• Vacuuming/cleaning guest corridors on the floors
• Vacuuming/cleaning hotel lounges (meeting and banquet rooms)
• Cleaning toilets in public areas (restaurant toilets)
• Inspecting the exterior (hotel frontage, pavement, and green areas) and ensuring their cleanliness
• Emptying/cleaning recycling bins for Nespresso capsules + golden bins on the floors, in front of all lifts
• Cleaning chandeliers/sconces/all glazing in public areas and on the floors
• Providing shoe cleaning for guests upon request
• Removing/reinstalling curtains in the rooms
• Exterior cleaning with a Kärcher
• Being responsible to your superior for the tasks assigned
• Committing to the quality of your service, discretion, and absolute honesty
• Maintaining a professional attitude, being cheerful, and remaining calm at all times
• Being flexible and cooperative in all circumstances, especially if required to work temporarily in another department
• Respecting ergonomic work standards, health & safety rules, hygiene, and sanitary regulations
• Adhering to the department and company policies, procedures, and service standards
• Any other tasks as assigned

• 6 months’ experience in a similar position (public area maintenance)
• Physical work capacity
• Experience in 4* or 5* hospitality, an advantage
• Excellent knowledge of the French language
• Knowledge of English, an advantage
• Autonomous: time management, work organisation, and economy of movement
• Rigour and speed of execution
• Flexibility and initiative

Physical demands of the position (include, but are not limited to):

• Constant: standing and walking throughout the work period
• Frequent: lifting and carrying loads
• Frequent: kneeling, pushing, pulling, lifting
• Occasional: climbing up or down stairs and ramps

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications submitted through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts at various local businesses
• Preferential rates within the Accor Group, at our outlets, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.