Clerk Resident Services (30–40%)
Gemeinde Allschwil
Allschwil
Key information
- Publication date:18 December 2025
- Workload:30 – 40%
- Contract type:Permanent position
- Place of work:Allschwil
Job summary
Join our team in Allschwil, a vibrant suburb of Basel! Embrace a rewarding environment with great support.
Tasks
- Assist residents at the citizen service desk and digitally.
- Manage the population register and process registrations accurately.
- Create official documents and handle customer inquiries efficiently.
Skills
- Completed administrative training with experience in citizen services.
- Proficient in MS Office and Innosolv software tools.
- Strong communication skills in German; English beneficial.
Is this helpful?
To strengthen our team, we are looking for a motivated individual who combines professional know-how in resident services with team spirit.
Allschwil is one of the largest municipalities in Northwestern Switzerland and is an innovative suburb of Basel. The proximity to this city shapes Allschwil's character without the municipality losing its political and mental independence.
To strengthen our Resident Services department, we are looking for a service-oriented, team-capable, committed, and resilient individual as of February 1, 2026.
Your area of responsibility includes
• Advising and supporting residents at the resident control counter, by phone, and digitally
• Maintaining/updating the resident register, processing registrations/deregistrations and changes according to legal requirements, processing various mutations
• Issuing official orders in case of violations of the registration obligation
• Issuing identity cards, certifications, and attestations
• Providing address information according to legal provisions
• Cash management and correct cash accounting
• Independent correspondence
• Assisting with apprentice supervision
• Later training in other specialized topics of resident services
Your profile
• Administrative apprenticeship or commercial training with completed further education in the public sector
• Several years of professional experience in the area of resident control
• Proficient use of MS Office and Innosolv
• Confident expression in spoken and written German; foreign language skills (English) are an advantage
• Enjoyment in contact with the team, residents, as well as offices and authorities
• Very high quality and sense of responsibility
• Independent and very precise working style
• You keep a cool head in hectic situations or challenging customer contacts
We offer you
• Varied and responsible tasks in an exciting, lively environment
• Supportive and motivated working atmosphere
• Modern working and employment conditions
For further questions, Daniel Bury, Head of Resident Services, Tel. 061 486 25 10, is happy to assist you.
Please use only our online form here for your application. Applications submitted otherwise cannot be considered.
We look forward to meeting you!
www.allschwil.ch
