Securitas AG Schweizerische Bewachungsgesellschaft
Bern
2 weeks ago
Team Lead Member Operations Center 100% (m/f/d) - Bern
- Publication date:19 September 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join a dynamic team in Bern offering growth and development opportunities.
Tasks
- Support First Level Support and manage monitoring systems.
- Act as a key contact for team-related inquiries and issues.
- Promote employee development and optimize processes.
Skills
- Strong sense of responsibility and team development skills.
- Excellent communication and organizational abilities.
- Fluency in German and good knowledge of French.
Is this helpful?
About the job
Are you flexible, an organized personality, and do not lose your composure easily? Do you also distinguish yourself by your courteous manner with others and gladly take on responsibility? If yes, then be sure to read on:What you can achieve:
- You support the First Level Support in its daily work and operate various monitoring and reporting systems of our customers
- You are the first point of contact for your team on professional and personnel matters
- You enable and promote your employees
- You handle various administrative tasks
- You have a direct influence on process optimization
- You maintain close contact with different operational forces
What you bring:
- You have a strong sense of responsibility and support the development of your employees to achieve goals together.
- You work goal-oriented even in hectic situations and keep an overview
- You are a assertive personality with good manners and are open-minded, communicative, and structured
- You enjoy telephone customer contact
- Your native language is German and you have good knowledge of French; knowledge of English and Italian is an advantage
- You have good PC user skills and are technically inclined
What we offer:
- Paid internal training and further education
- A secure permanent position with diverse development opportunities
- Central workplace in Bern
- Interesting and challenging activity
- Dynamic and collegial team
- Irregular working hours as an opportunity for flexible leisure time
- Discounts in the fitness area and other benefits
Have we found you?
Then we look forward to your online application with the following documents:- Cover letter
- Current CV including photo
- Work certificates and certificates/diplomas