Operations Specialist & Quality Assurance Manager (m/f/d) 80-100%

About the job

We at Swiss Life Wealth Managers are a growing and agile startup within the Swiss Life Group. Our team of experienced Financial Consultants supports our clients in all matters concerning private finances and asset management. Our aim is to advise them holistically, independent of product interests, and to offer solutions tailored individually to their needs. This enables them to make the right decisions independently for a financially confident future and to achieve their goals.
With us, you can expect an uncomplicated corporate culture, a hands-on mindset, flat hierarchies, and exciting development opportunities. Are you ready for the challenge?

• You are responsible for ensuring the smooth running of operational business processes / daily business in the Swiss Life Wealth Management area
• This also includes carrying out the year-end processing as well as implementing and further developing quality assurance measures in operations, including all controls
• You actively participate in the optimisation, modelling, and documentation of processes and drive internal quality measures forward
• Supporting 1st and 2nd level support as well as close collaboration with sales, product management, portfolio management, compliance, and external banking partners are integral parts of your role
• You act as the central contact person for sales and other internal and external stakeholders on questions regarding processes, products, compliance requirements, and regulatory issues
• In addition, you train advisors on processes, systems, and products and work closely with product owners and testers within the framework of projects

• You hold a Bachelor’s or Master’s degree in business and have several years of experience in operations at a Swiss bank or asset manager
• Sound professional knowledge in asset management, operations, and portfolio management as well as a good technical understanding distinguish you
• You combine a strong attention to detail and analytical thinking with a high affinity for digital tools and AI applications
• Experience in "Change the Business" and process development rounds off your professional profile
• Your communication skills are particularly strong in stakeholder management, and you impress with your pronounced team spirit
• Flexibility, resilience, and a high office presence (at least 4 days per week) are natural for you; you have native-level German, strong English skills, and ideally knowledge of Italian or French

• Market-oriented base salary
• Bonus depending on company success and personal performance
• Between 25 and 30 days of holiday
• Recognition of service anniversaries every five years
• Flexible working hours
• Mobile office
• Time-out models
• Flexible working models 58+
• Internal training offers
• Support for external education and training