Quality Coordinator

About the job

About the offer

The Health Quality Coordinator reports to the Quality Manager and works closely with the care teams, managers, doctors and support services.

He/She participates in the deployment, monitoring and improvement of the quality management system within the hospitals of Nyon and Rolle and the EMS Les Jardins du Léman. He/She contributes to compliance with regulatory and normative requirements, supports teams in the quality approach and participates in the continuous improvement of the quality and safety of care.

Job description:

• Participate in the implementation and monitoring of the quality management system.
• Ensure the monitoring of quality indicators and contribute to the development of dashboards.
• Participate in the organisation and conduct of internal audits.
• Contribute to the monitoring of action plans resulting from audits, adverse events and inspections.
• Participate in the preparation of certifications, external evaluations and compliance visits.
• Contribute to the management of institutional documentation.
• Participate in the analysis of adverse events and the monitoring of corrective actions.
• Participate in complaint management.
• Contribute to raising awareness and training professionals in quality approaches.

Education level and professional experience:

• Bachelor of Science HES-SO in nursing or an equivalent qualification recognised by the Swiss Red Cross with at least 5 years’ experience in a hospital and/or EMS environment.
• DAS or CAS in quality and safety of care or a diploma in quality management with at least 2 years’ professional experience in a hospital and/or EMS environment.
• Mastery of the ISO 9001:2015 standard.

Required profile:

• Motivation to develop a culture of continuous improvement.
• Good writing, analytical and synthesis skills.
• Fluency in spoken and written French.
• Organisational skills, rigour and autonomy.
• Team spirit, listening and communication skills.
• Rigour and discretion.
• Proficiency in office tools (Microsoft Office).
• Travel between different sites according to the needs of the establishment.

Benefits

• A permanent contract position at 80-100%, within a small committed team sharing values of respect, mutual aid and cooperation.
• A stimulating environment promoting innovation, interprofessional collaboration and skills development.
• Opportunities for continuing education and professional development.
• The benefits of a private structure recognised as being of public interest, offering working conditions governed by the collective labour agreement of the parapublic health sector.