Patient Service Intern - Guest Relation

About the job

Company Description

Founded in 1932 and located in the heart of the city of Lausanne, in an exceptional setting facing Lake Geneva and the Alps, the Montchoisi Clinic has always been one of the most renowned establishments in the canton of Vaud. It brings together the best specialists of national and international renown, particularly in its key specialties: ophthalmology, orthopedics, ENT, and radiology. The clinic strives to offer excellent care as well as personalized, unique, and warm support in a state-of-the-art environment. In 2003, the Montchoisi Clinic joined Swiss Medical Network, one of the two main Swiss private clinic groups.

Job Description

• Ensure personalized and high-quality reception for our patients, visitors, and doctors.
• Ensure proper care of patients before and during their stay.
• Accompany patients during their room installation.
• Manage telephone calls and ensure administrative follow-up of files.
• Be proactive within the reception team to optimize procedures.

Are you looking for a versatile internship, with real immersion within a dynamic team? Join us!

Qualifications

• Internship within the framework of a hospitality school curriculum
• Experience in a similar role (hotel and/or hospital) desired
• Excellent command of French, both spoken and written, and good knowledge of English (German and/or other languages a plus)
• Proficiency in computer tools, Opale is a plus
• Excellent presentation
• Sense of responsibility, organization, communication, and stress management
• Versatility, autonomy, and flexibility
• Ability to work in a team

Additional Information

• An activity within a dynamic, stimulating, and rapidly growing company
• A pleasant working environment
• The reception is open from 6 a.m. to 9 p.m. Monday to Friday and 8 a.m. to 5 p.m. on weekends and public holidays.

We pay great attention to the diversity of life paths of our collaborators.