Key Account Manager Public Sector Eastern Region

About the job

• Exciting customer portfolio in the public sector with development potential and diverse contacts at different hierarchical levels

• Independent management and strategic development of existing customers as well as active acquisition and reactivation of new customers

• An exciting, broad range and a powerful procurement platform for our business customers

• Active participation in strategies to increase customer profitability and satisfaction

• Active maintenance of customer relationships at all hierarchical levels as well as identification of decision-making processes and relevant stakeholders

• Responsibility for meeting sales, budget and target requirements as well as initiating appropriate measures to achieve goals

• Preparation of offers, orders and contracts as well as active involvement in public tenders and invitation procedures

• Close cooperation with sales, purchasing, marketing and other internal departments to develop optimal customer solutions

• Ensuring seamless data maintenance and documentation of all relevant activities in the CRM system

• High personal responsibility in planning and organising your sales activities within your area of responsibility

• Collaboration in a motivated and successful team with extensive know-how in the public sector

• Commercial basic training with technical further education or technical basic training with commercial further education

• Ideally further training in sales and/or marketing

• At least 2 to 3 years of experience in key account management, preferably in the public sector environment

• Solid industry and product knowledge in eCommerce, ICT and related B2B markets (especially IT hardware, CE and business supplies)

• Experience with public tenders, procurement processes or complex customer structures is an advantage

• Confident and professional appearance as well as strong communication and negotiation skills

• The ability to build and develop trusting and sustainable customer relationships.

• High initiative, entrepreneurial thinking and motivation to achieve demanding goals

• Analytical thinking as well as a structured and independent working style

• Good user knowledge of MS Office, especially very good Excel skills, as well as experience with CRM systems

• Fluent German skills in spoken and written form; additional language skills (English, French or Italian) are an advantage

• Willingness to travel within the area of responsibility (approx. 60%) in the Eastern region

• Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau.
• Rest and relaxation: At least 5 weeks of holiday, with the possibility of holiday purchase and unpaid leave.
• Development: Internal training in our own academy as well as financial support for external further education.
• Family: 18 weeks of paid maternity leave with the possibility of extension and 4 weeks of paid paternity leave.
• Insurance: Above statutory – 100% continued salary payment and full financing of daily sickness allowance insurance by the employer.
• Mobility: Free parking spaces, financial contribution to public transport and pool vehicles for business appointments.

• You create your profile in our career portal and apply directly online for the advertised position.
• You will immediately receive a confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
• While you show us your patience, we take the time to personally review your application and define the next steps.
• If your documents convince us, we get to know each other via live video call or in a personal interview.
• The "match" is mutually confirmed. Then we proceed to the second interview round where you get to know your future workplace and the team.
• YES – we have chosen each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.