Project and Process Management 80 - 100%
Kanton Zürich
Zürich
Key information
- Publication date:21 October 2025
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join the Justizvollzug und Wiedereingliederung (JuWe) team! Exciting opportunity to shape rehabilitation pathways.
Tasks
- Lead project and process management for Gefängnis Pfäffikon.
- Enhance quality management and operational structures collaboratively.
- Support digitalization and strategic initiatives with leadership.
Skills
- Vocational qualification, experience in process management desired.
- Strong IT skills and proficiency in multiple languages.
- Empathetic, responsible, and calm under pressure.
Is this helpful?
Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and employs around 1,400 staff with diverse professional profiles. JuWe is responsible for penal and measure enforcement as well as the implementation of various types of detention. For JuWe employees, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Pfäffikon Prison (GFP) operates, in addition to classic pre-trial detention, a security department for all types of detention. The security department houses detainees from all over Switzerland who require special personnel care and structural measures due to mental illness, an increased flight risk, or high potential for violence. The GFP is currently undergoing renovation, and reopening is planned for mid-2026.
Become part of a team that not only closes doors but also opens new paths. We are looking for a committed, empathetic, and goal-oriented personality who will drive the establishment and further development of the team at Pfäffikon Prison with their expertise.
You will temporarily work at Zurich Prison until the GFP reopens, where most of the Pfäffikon team is employed during the renovation.
Your area of responsibility
- Project and process owner of Pfäffikon Prison
- Responsibility for maintaining and further developing quality management
- Implementation and optimization of operational processes and structures in close cooperation with department heads
- Leadership, coordination, and participation in internal and external working and project groups
- Support and management of digitization and quality management projects, both internally and across UGZ (Zurich Remand Prisons)
- Support of GFP management in implementing strategic decisions and serve as the central contact and coordination person for external projects
- Active participation in the further development of UGZ as a member of GFP management
Your profile
- Completed vocational training with a federal certificate of competence, (specialized) Matura, specialized middle school certificate, or equivalent qualification, supplemented by further training towards Junior Business Analyst
- Several years of professional experience in the relevant field and enthusiasm for actively shaping processes
- Experience in correctional services and a professional certificate as a correctional officer are a plus but not a requirement
- Excellent German skills in spoken and written form as well as good knowledge of another language
- High IT affinity and very good user skills
- Resilient, flexible, and responsible personality who keeps a cool head even in demanding situations
- Impeccable reputation (no entries in the criminal or debt register)
Our offer
- Experience the fascination of a versatile and demanding activity that awaits you in a challenging and inspiring work environment
- You will shape a culture in which relationships with people in correctional services are handled and lived in a factual, reflective, binding, respectful, and consistent manner
- A wide range of training and further education opportunities awaits you
- Employment conditions are based on cantonal guidelines
Your application
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Any questions about the position? Sascha Schillo, Head of Pfäffikon Prison, is happy to assist you at 044 248 32 91.
Questions about the application process will be answered by the Recruitment & Assessment team at 043 258 35 83.
As part of the application process, JuWe uses an online assessment. More information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
