Kanton Zürich
Zürich
Supervisor / Caregiver 80 - 100%
- 29 July 2026
- 80 – 100%
- Zürich
Job summary
Join the Justizvollzug und Wiedereingliederung team in Zürich! Exciting chance to make a difference in a dynamic environment.
Tasks
- Support and engage with incarcerated individuals during their detention.
- Ensure safety and order through effective crisis management.
- Administer visits and maintain security protocols efficiently.
Skills
- Completed commercial training and relevant experience required.
- Strong communication and de-escalation skills are essential.
- Technical proficiency with security systems is a must.
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About the job
Supervisor / Caregiver 80 - 100%The Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for penal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The main department of remand prisons Zurich (UGZ) - one of eight main departments of JuWe - currently operates seven prisons for remand and security detention. Around 300 employees care for more than 700 detainees. The Horgen prison offers 51 places and is managed as a department of the Limmattal prison.
To complement our team at Horgen prison, we are looking for a committed, open-minded and humorous personality to start immediately or by arrangement.
Your tasks
- You accompany, care for and occupy detainees during their remand detention from entry to release and take on tasks in care, security and organisation
- You meet detainees, visitors professionally, respectfully and appropriately and act clearly and de-escalatingly even in demanding situations
- You ensure an orderly daily routine, enforce safety and service regulations and handle crisis situations prudently
- In the control centre, you ensure the safety of employees, detainees and third parties by operating security, surveillance and communication systems and by triggering the security protocol in emergencies
- You coordinate and supervise the visiting system, receive gifts and ensure the necessary checks, including X-ray controls
- You take on administrative tasks such as reports and documentation and support the administration within the framework of relief substitutions, especially file management, correspondence and the management of detainee accounts
Your profile
- You approach people in a coercive context with a professional attitude, regulated closeness and distance, and the ability to recognise crisis situations early and act in a de-escalating manner
- You are motivated to actively contribute to the development and design of detention conditions
- You are mentally resilient and flexible for shift, night, weekend and holiday duties
- You have technical understanding and enjoy working with security-relevant systems
- Completed commercial training (EFZ) or equivalent as well as several years of professional experience, preferably in a comparable role
- Very good German skills in spoken and written form; foreign language skills are an advantage
- Proficient in MS Office
- Minimum age of 25 years and a clean record (no relevant entries in the criminal or debt register)
Our offer
- A demanding, varied role in a dynamic working environment with a supportive team
- Careful induction as well as diverse internal and external training opportunities, e.g. part-time training to become a specialist in correctional services with a federal certificate
- A centrally located workplace with good public transport connections
- Attractive employment conditions according to cantonal guidelines
We welcome applicants with a lot of initiative, openness, humour and joy in working in a dynamic organisation.
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have questions? Arben Azemi, Group Leader Admin/Control Centre, is happy to assist you at 043 258 15 51 or Berat Gashi at 043 258 15 41. For questions about the application process, you can contact the Recruitment & Assessment team at 043 257 43 19.
Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
