Luzern
Customer Service Technician 100% (m/f/d)
- 09 August 2026
- 100%
- Permanent position
- German (Native language)
- Luzern
About the job
What is my role?
Customer consultation at the highest level as well as precise measurements and professional repair and warranty work
Professional and punctual installation of high-quality Koralle shower partitions at the customer’s premises
Independent scheduling and coordination of customer orders as well as competent handling of complaints
Assumption of administrative tasks including preparation of weekly reports and billing
Covering for team members during holiday absences to ensure smooth operational processes
What do I need to be successful?
Successfully completed vocational training in an industrial environment or in construction and crafts
High level of craftsmanship and enthusiasm for practical activities
Organised, independent and reliable approach
Confident use of MS Office programmes and openness to digital tools
Adaptable and committed personality with strong customer orientation
Excellent German skills, both spoken and written
Residence in the region
What are my benefits?
Progressive corporate culture with flat hierarchies and fast decision-making processes
Modern company vehicle for private and business use
Flexible working hours for an optimal work-life balance with a 40-hour week
Generous holiday entitlement between 25 and 30 days annually (age-dependent)
Extensive additional package including fitness subscription contribution, petrol station discounts and other benefits
Attractive occupational pension scheme with benefits above the statutory minimum
What distinguishes the company?
Our client is a renowned Swiss company specialising in high-quality shower partitions. The brand stands for first-class product solutions and forward-looking concepts that are precisely tailored to the needs of customers.
Languages
German: C2 - Native level
Workplace
Lucerne
Vacancy number
VA-22P-KXR