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Job summary
Join SIX as a Customer Operations Specialist in Zurich! Shape finance's future with a dynamic team.
Tasks
Manage sales territory with Sales and Account Managers.
Handle customer inquiries on products and services efficiently.
Create contracts and monitor invoicing and project coordination.
Skills
Commercial education with 3+ years in a similar role required.
Strong analytical skills with a customer-oriented approach.
Fluent in English, French, and German (C1 level) is essential.
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SIX drives the transformation of financial markets.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Customer Operations Specialist
Zurich |100% | Reference 7125
You will be responsible for managing a sales territory in collaboration with a sales representative. You will also handle all supporting and administrative tasks related to sales and the implementation of financial information systems for clients.
What You Will Do
• Manage a customer sales territory in collaboration with Sales and Account Managers for all sales activities related to financial services products in the Western Switzerland region. • Respond to all customer inquiries regarding products, functionalities, data, pricing, exchange permissions, and complaints. • Create and process customer contracts in the financial customer information system • Initiate invoicing and monitor dunning and accruals • Responsible for product and data entitlements, as well as planning, coordinating, and monitoring customer and sales projects
What You Bring
• Commercial education • Work experience in a similar environment in middle or backoffice of at least 3 years • Strong flair for figures, customer-oriented, working accurately, well organized and proactive mindset • Very good oral and written knowledge of English, French and German (C1)
If you have any questions, check out our FAQ page or call Anthony Millsat +44 207 550 5407.
For this vacancy we only acceptdirect applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
