Callpoint AG
Fribourg
Yesterday
Employee in the Contact Center Fribourg and Home Office
- 04 March 2026
- 100%
- Permanent position
- Fribourg
Job summary
Join Callpoint, a passionate Swiss call center dedicated to employees and clients.
Tasks
- Handle incoming calls on behalf of clients with care.
- Provide product information to resolve customer inquiries efficiently.
- Support customers across various service and product segments.
Skills
- Completed commercial training is an advantage; accounting flair desired.
- Native CH-German required; strong German and Italian skills needed.
- Excellent communication, teamwork, and reliability are essential.
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About the job
Callpoint - an owner-managed Swiss call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived.Communicative, motivated, enthusiastic, and enjoy customer contact? Then come to us, we support and develop you. We are looking for you immediately for our service center in Fribourg - we look forward to your application.
- Answering incoming calls on behalf of the client
- Providing information about the product or service with the goal of resolving the customer's concern
- Supporting customers in various service and product segments
- Email processing after thorough training and onboarding phase
- The enthusiasm of our customers rewards you for your efforts
- Completed commercial vocational training is an advantage
- Flair for accounting (bookkeeping)
- Swiss German as mother tongue
- Very good German and Italian skills (written and spoken)
- Good PC user skills
- Support / call center experience
- Strong customer orientation
- Communicative, team player, reliable, and conscientious
- Modern and pleasant working atmosphere with workplace directly next to Fribourg train station
- Collegial atmosphere
- Careful training and individual support
- Development opportunities within the company
- Attractive employment conditions according to the collective labor agreement of the contact center industry
- Workload 80 - 100% possible
- Home office possible after the training and onboarding phase (3 months)
- Starting salary of CHF 4,519.-. The salary is paid 12 times per year.
- Up to the 5th year of service, one additional day of vacation each year, purchase of additional vacation possible
- You can buy additional vacation days
- Shopping discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc.
- Working hours Monday to Friday 07:30 to 18:00 (early or late shift)
Have we sparked your interest? Then we look forward to your application. You can apply online or via email.
No motivation letter or resume at hand? No problem, write us an email and let us know how we can contact you.
Your questions will be gladly answered by Miriam Thüler, miriam.thueler@callpoint.ch, 058 201 15 74
