IT Specialist – Scanner & Scanning Software 60% (gn)

About the job

WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD

SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, as well as for the hybrid working world. Swiss quality, combined with global presence, deep industry knowledge, and the latest technologies, make SPS a reliable partner for the transformation of companies.

With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile, and future-oriented. Over 8,500 employees and specialised partners serve customers in more than 20 countries – with a focus on the banking, insurance, and healthcare sectors.

YOUR TASKS

• Responsibility for the installation, configuration, and maintenance of high-performance scanner solutions (e.g. Scamax, Opex, IBML)
• Ensuring stable and smooth operation of the scanning infrastructure
• Carrying out maintenance, fault analysis, and troubleshooting directly on site at the customer
• Connecting and integrating scanner solutions into existing IT systems, networks, and specialised applications
• Advising customers on optimal integration and further development of scanning processes
• Development, parameterisation, and continuous optimisation of scanning software and workflows
• Setting up and maintaining scanning profiles, output formats, and data mappings (e.g. XML)
• Performing software updates, patch management, and ongoing system maintenance
• Analysing and resolving faults throughout the scanning process and coordinating with manufacturers
• Conducting functional and integration tests and ensuring system quality
• Creating and maintaining technical documentation as well as system and inventory overviews
• Identifying and implementing optimisation potentials within the system landscape

YOUR PROFILE

• Completed training in IT (e.g. IT apprenticeship EFZ, IT Supporter) or degree in computer science/system technology (HF/FH) or equivalent
• Good knowledge of software development or scripting (e.g. .NET/C#, PowerShell, Python or VBScript)
• Experience with XML, SQL databases, as well as Windows environments and network technologies
• Initial experience in technical support or operation of hardware solutions, ideally in scanning or document environments
• Analytical thinking as well as structured, independent, and solution-oriented working style
• High service orientation and enjoyment in working with customers and internal interfaces
• Flexibility and willingness to work within Switzerland (Category B driving licence required)
• Very good German skills as well as good English skills in spoken and written form
• Knowledge of DMS/ECM systems, imaging software (e.g. ABBYY) or workflow automation is an advantage
• A clean criminal record and debt collection register extract are required

YOUR BENEFITS

• A future-oriented employer driving the digitalisation of the Swiss economy 
• A dynamic environment in a Swiss company with global structures
• Possibility to work from home
• Participation in Reka checks as well as health care/fitness subscription
• Subsidies for public transport subscriptions and free business half-fare travelcard
• Attractive employee discounts for many brands and products