Personal Consultation of Our Customers by Phone
Publicare AG
Oberrohrdorf
Key information
- Publication date:20 July 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Oberrohrdorf
Job summary
Join Publicare AG, a leading Swiss provider of medical supplies. We offer a supportive work environment with great benefits.
Tasks
- Provide personal consultation to customers via phone.
- Process individual product inquiries and manage orders.
- Handle administrative tasks and maintain customer data.
Skills
- Completed vocational training in the paramedical field; commercial training is an advantage.
- Fluent German; additional languages are a plus.
- Strong communication skills and customer-focused approach.
Is this helpful?
Publicare AG, based in Oberrohrdorf, is the Swiss
market leader for consulting and supplying medical
aids. For over 30 years, we have supported our
customers from care to handling with insurance companies.
We are looking to strengthen our team immediately or by arrangement for a
Customer Service Representative
(m/f/d) 80-100%
What you will do at
Personal consultation of our customers by phone
Processing individual product inquiries
Recording and processing orders (received via phone,
webshop, email)
Handling administrative tasks such as creating dossiers for our customers and following up on master data
(Navision)
What we expect
Completed vocational training in the paramedical field; convincing commercial training is an advantage
Several years of professional experience
Confident German language skills in speaking and writing; foreign language skills are an advantage
Good knowledge of MS Office programs
Strong communication skills and needs-oriented
working style
Open and empathetic personality with joy in complex tasks
A collegial and uncomplicated working atmosphere
What we offer
A versatile and professional working environment as a market leader
An interesting and varied activity
A job with perspective - we support the professional and personal development of our employees
Planned onboarding by our team
A modern working environment with a 40-hour week and five weeks of vacation
A flexible work concept - possibility of home office after the onboarding phase
Would you also like to be part of Publicare's success story?
Please send your complete online application including
motivation letter to bewerbungen@publicare.ch.
Publicare AG
Vorderi Böde 9
5452 Oberrohrdorf www.publicare.ch