Vehicle Expert in Internal Service (m/f/d) 80%80 %
Helvetia Versicherungen AG
St. Gallen
Key information
- Publication date:02 October 2025
- Workload:80%
- Place of work:St. Gallen
Helvetia offers you a great working life because we entrust you with quality-oriented corporate growth as well as increasing customer satisfaction. You are allowed to make many decisions yourself and thus directly influence our success. At the same time, you can always rely on your strong team and support.
Your Responsibility
- Processing the various damage platforms eService4 and EC2
- Conducting video assessments in real time, creating repair calculations
- Determining the repair method and assessing the damage quantitatively
- Negotiations with policyholders, injured parties, and repair shops
- Assessment of coverage as well as handling of operational liability damage cases
- Checking cost estimates and repair invoices, diminished value and chômage claims
- Evaluating young and classic cars
- Participation in hail Drive-Inn
- Work location is flexible to discuss (Basel, St. Gallen, Givisiez, Lausanne)
Your Qualification
- Certificate of competence as an automotive mechatronics technician, car mechanic, bodywork panel beater, or a comparable basic training
- Further training with a federal specialist certificate, as well as several years of practical professional experience in customer service, as a workshop manager or operations manager
- High personal responsibility and good assertiveness, as well as high flexibility in dealing with different stakeholders
- Outgoing personality and negotiation skills
- High customer orientation and enjoyment in dealing with people
- Independent working style as well as the competence to make decisions and represent them objectively and factually
- Proficient use of MS Office and repair applications
- Fluent German skills, Italian and French skills are an advantage
Contact
Recruiting Partner
Working at Helvetia
The Helvetia team is there together when it counts. We are people you can rely on. Who support each other and stand up for each other. Who challenge and promote each other. Who inspire and let themselves be inspired. Together we shape the future. &Go!
- Certificate of competence as an automotive mechatronics technician, car mechanic, bodywork panel beater, or a comparable basic training
- Further training with a federal specialist certificate, as well as several years of practical professional experience in customer service, as a workshop manager or operations manager
- High personal responsibility and good assertiveness, as well as high flexibility in dealing with different stakeholders
- Outgoing personality and negotiation skills
- High customer orientation and enjoyment in dealing with people
- Independent working style as well as the competence to make decisions and represent them objectively and factually
- Proficient use of MS Office and repair applications
- Fluent German skills, Italian and French skills are an advantage
