Sales Manager 100% (m/f/d)

With its more than 165-year history, the Hotel Schweizerhof Bern & Spa is the most traditional hotel in the city. As a member of the Bürgenstock Collection, our hotel impresses with excellent service and first-class service offerings for guests from all over the world.

Our corporate culture is characterized by a flat hierarchy, collegial cooperation, and a healthy dose of humor as well as passion.

We are convinced that only satisfied employees can inspire our guests – that is why we offer a working environment that motivates, inspires, and encourages top performance.

We are proud to have received the "Great Place To Work® Switzerland" award. This certification is based on the evaluations of our employees, who perceive our workplace culture as excellent. Hotel Schweizerhof Bern & Spa Great Place To Work® Switzerland.

Are you ready to create outstanding guest experiences with us while learning a lot and developing yourself? Then you are exactly right with us!

We look forward to your application for the open position as

Sales Manager 100% (m/f/d)

Your daily work

• Acquisition of new customers as well as care and further development of existing customers with the aim of achieving the hotel's revenue budgets
• Main responsibility for the Bern market as well as assigned regions within Switzerland with a focus on MICE sales and leisure groups
• Conclusion of local, national, and international contracts with defined customers and partners
• Ensuring targeted customer care and achieving the defined room night and rate targets in the responsible segment
• Active market and competitor observation as well as regular analysis within the hotel's reporting and meeting structure
• Planning, organizing, and carrying out sales activities and sales measures
• Conducting semi-annual and annual discussions with key accounts including reporting of relevant revenue and performance indicators
• Building, maintaining, and expanding the customer network for the benefit of the hotel as well as participating in relevant industry and networking events
• Creating weekly reports including scheduling and sales activities

What we expect from you

• Completed training at a hotel management school, higher technical school, or an equivalent education in sales
• Solid sales experience in the hotel environment, ideally in the MICE and/or leisure group segment
• Strong goal and result orientation as well as a high degree of initiative
• Very good understanding of economic contexts as well as pronounced budget and numerical understanding
• Networked and analytical thinking as well as a structured and organized way of working
• High communication skills as well as very good language skills in German and English; additional foreign languages are an advantage
• Excellent manners as well as a confident, poised, and dynamic appearance
• Experience working with Leading Hotels of the World and knowledge of the PMS Opera are advantageous

Our benefits

• Generous discounts for hotel stays at the Bürgenstock Collection and member hotels of the Swiss Deluxe Hotels group as well as Leading Hotels of the World
• Benefits platform for employees with permanent discounts in various stores
• Regular events for employees (summer party, Christmas aperitif, and birthday dinner)
• Support for professional training and development
• A complimentary hotel overnight stay for you and your companion
• Access to a Bern City Card

We look forward to your application, and for questions, Raffael is happy to assist you by phone at 031 326 80 88 or by email.

Contact person

Raffael Zgraggen, Human Resources Manager

raffael.zgraggen@schweizerhofbern.com / +41 31 326 80 88

Hotel Schweizerhof Bern AG, Bahnhofplatz 11, CH-3001 Bern