Baloise Versicherung AG
Basel
2 days ago
Specialist (m/f/d) Communication Servisa | 50-100%
- 17 March 2026
- 50 – 100%
- Basel
Job summary
Join a dynamic team at Helsana, a leading employer in healthcare. Enjoy a supportive work environment with opportunities for growth.
Tasks
- Process global invoices and leverage your medical knowledge.
- Verify services and emergency definitions for incoming foreign invoices.
- Communicate with insured individuals and foreign authorities in English and Italian.
Skills
- Medical practice assistant training or experience in billing is required.
- Fluent in German and Italian, English is a plus.
- Proficient in MS Office and able to work independently.
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About the job
Do you enjoy processing invoices from around the world and applying your medical knowledge? Do you like to show your commitment in a collegial environment? Then Dani looks forward to meeting you and perhaps soon welcoming you as a clerk (a) in his 10-member team.
What awaits you
- An exciting work environment where you can develop further
- Checking the mandatory service and emergency definition of incoming invoices and inquiries from abroad
- Calculating costs according to the Swiss tariff and reimbursing the insurance claim for outpatient and inpatient cases
- Written and oral communication with insured persons, foreign authorities, and service providers in English and Italian
- Training as a medical practice assistant (MPA) or pharmaceutical assistant or professional experience in billing (doctor's office/hospital) with knowledge of Tardoc tariffing
- Commercial basic training with further education in the medical field desirable, insurance-specific further education an advantage
- Very good German and Italian skills as well as English an advantage
- Good user skills in MS Office
- Committed, independent, and resilient personality with efficient working style and enjoyment of customer contact
What you bring
Do you have questions about the application process?
Nadja Kuonen
HR Consultant
058 340 62 67
Job ID: 34290
Excellent employer
Helsana is repeatedly recognized in the areas of health promotion, recruiting quality, and work-life balance.
We only accept online applications. In addition, we fill this position without external personnel service providers.