Employee Service and Support ICT

About the job

• You are responsible for 1st-level and on-site support at 9 locations in the canton of St. Gallen (remote and on-site) as well as on-call services and incident management.
• Operation, support, and further development of client, workplace, and network infrastructure as well as configuration and lifecycle management of ICT workplace services.
• Your task includes managing Microsoft 365 user accounts, roles, and permissions as well as software packaging (SCCM, IVANTI Neurons) and mobile device management (IVANTI EMM).
• You are responsible for planning and conducting internal ICT training, creating practical documentation, and participating in ICT projects.
• Professional support and training of ICT apprentices at the Pfäfers location (trainer function).
• You ensure a service-oriented way of working and close collaboration in interdisciplinary teams, combined with a high willingness to travel in Eastern Switzerland.

• You have completed training or further education in the field of computer science and at least 5 years of experience in the ICT service environment.
• Very good knowledge of Microsoft 365 (Entra, Exchange, Client Management), SCCM, IVANTI EMM, Neurons, and IGEL OS as well as experience in operating IT infrastructures.
• Your working style is structured, analytical, and highly independent, with problem-solving skills.
• You are service-oriented, a team player, and interested in healthcare as well as regulated environments.
• Driver's license category B and willingness to travel in Eastern Switzerland.
• A completed further education as a trainer is desirable.

Apply Online

We are digital and committed to sustainability, so we look forward to receiving your online application via our homepage.

As soon as your application is received online, you will receive a confirmation of receipt by email. We look forward to getting to know you through your dossier and will check whether your qualifications, skills, and personality fit the advertised position and Psychiatry St. Gallen. We will then get back to you.

In a personal interview, we get to know each other and you learn more about Psychiatry St. Gallen, the advertised position, and the challenges.

In the second round, we would like to get an even better picture of you and find out together if we are a good match. You will also have the opportunity to meet your future team.

You will receive a telephone offer from us if we decide on you after the second interview and we will ask if you are still convinced by us. If we agree, we will prepare your contract.

In the following days, we will send you the contract in duplicate by mail. With the contract, you will also receive relevant information about your employment.

Between accepting the position and the first day of work, you as a new employee can already access relevant internal information. This allows you to get a detailed picture of the company and prepare for the job.

On the first day, you will be onboarded in your new team and with other colleagues. You will set up your new workplace and get an overview of your upcoming tasks. You will also receive your individual introduction plan, which will help you find your way quickly.