Specialist 1 Unemployment Fund 80 - 100 %
Key information
- Publication date:04 July 2025
- Workload:80 – 100%
- Place of work:Oerlikon
Job summary
Join the Arbeitslosenkasse team, a vital part of the AFA in Zurich. This role offers a dynamic work environment and growth opportunities.
Tasks
- Evaluate and calculate unemployment compensation claims efficiently.
- Prepare initial decisions for unemployment benefits accurately.
- Ensure quick and correct payment of benefits to clients.
Skills
- Completed 3-year commercial training or equivalent KV education.
- Experience in social insurance or private sector processing preferred.
- Strong decision-making skills with a flair for numbers.
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Specialist 1 Unemployment Fund 80 - 100 %
In the interest of employees and companies, the Office for Work (AFA) contributes to strengthening the location of Zurich. The AFA consolidates labor market policy competencies. Around 650 employees are active at over 20 locations. The Unemployment Fund (ALK) is a service organization of the AFA. The ALK's mandate consists of clarifying entitlements as well as calculating and disbursing benefits from the unemployment insurance (ALV). To strengthen the existing unemployment compensation team (ALE) at the Leonardo location in Oerlikon, we are looking for a committed specialist who is ready to develop into a specialist 2 after a comprehensive and intensive training phase and take over their own case portfolio.
Your tasks:
- Benefit examination and calculation of unemployment compensation
- Preparation of first-instance decisions
- Correct and prompt disbursement of unemployment compensations
- Ensuring compliance with the AVIG implementation
- Providing telephone and written information to our clients
- Service-oriented and competent advice to all stakeholders
- Taking over one's own case portfolio after the training phase
Your profile:
- Completed 3-year commercial basic training or an equivalent KV training
- First experience in qualified administrative work in a private or social insurance is an advantage
- Completed further training in the field of social insurance is an advantage
- Process-oriented, efficient, decisive, and a pronounced affinity for numbers
- Strong team ability
- Curious about legal issues and open to new things
- Very good oral and written German skills
We offer:
- Meaningful, interesting, and diverse activities with high personal responsibility
- Opportunity to develop within the organization through an established training and further education model
- Attractive employment conditions according to cantonal guidelines
- Flexible working options at our modern and central locations in Zurich Oerlikon and Winterthur
- Generous home office options (up to 3 days a week)
- Contribution to meal costs (Lunch Check)
You appreciate a lively environment with stable and fair conditions and want to be part of a strong team – bringing in ideas, optimizing processes, and mastering everyday life with humor? Then we should definitely get to know each other - Sibylle Voglhuber, Head of Department, Phone 043 258 10 54, will be happy to provide you with further information. Our HR Management looks forward to your application. Learn more about us and our employees at www.zh.ch/afa.
