Temporary Server on Call

Company Description

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, in 30 countries around the world, stretching from the beaches of Hawaii to Canada’s preserved national parks, through the heart of London and the deserts of the United Arab Emirates.

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and a highly refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting conferences, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

Reporting to the Banquets Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently provide professional, friendly, and engaging service
• Participate in the setup, service, and clearing of rooms
• Check the order before serving it to guests and ensure the service is as fast as possible
• Serve the order to guests discreetly
• Have a perfect knowledge of the event menus (food and beverage) and be able to explain the main ingredients
• Ensure guests lack nothing
• Be efficient and able to take initiative, assist the supervisor, and act as a liaison between the supervisor and on-call staff (extras)
• Stay informed about events at the hotel and participate in briefings before events
• Follow given instructions (setup, tidying, cleaning), perform assigned tasks to the best of your ability, and ensure on-call staff do the same
• Inform the supervisor of any equipment malfunctions
• Inform the supervisor of any guest requests or complaints and respond directly if possible
• Participate in weekly meetings
• Actively participate in service in other departments or events taking place at the hotel, upon request from superiors
• Actively participate in inventories in your department
• Participate in training new interns and new on-call staff
• Participate in an annual performance review with your superior
• Be flexible and cooperative in all circumstances, especially when required to collaborate with another department on a temporary basis
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling, and remain calm at all times
• Respect ergonomic work standards in health & safety rules, hygiene, and sanitary prescriptions
• Respect the policies, procedures, and service standards of the department and company
• Any other tasks as assigned

Qualifications

• 6 months of prior experience in service
• Fluency in French
• Good knowledge of English
• Service diploma is an asset
• Ability to work effectively under pressure in a fast-paced environment
• Good presentation, neat and conscientious
• Ability to work alone and in a team
• Flexibility in working hours

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.