Inside Sales Specialist

About the job

Würth AG supplies craftsmen from all industries with quality products and coordinated system solutions for workshops, warehouses and on the go. The versatile range includes over 150,000 items: from screws, dowels and fittings to tools, machines, chemical-technical products and occupational safety to vehicle equipment and warehouse management. Proven since 1945 and at home in Switzerland since 1962, Würth AG offers customised solutions with the aim of making everyday life easier for its partners. Würth AG, based in Arlesheim (BL), is a company of the globally active Würth Group.

TasksIn this role, you are an important part of our flexible and committed team in the telephone sales department. We are looking for a dedicated and responsible personality with a strong service orientation.

You take on the role of an outbound sales professional in inside sales and actively process orders from all small customers in the German-speaking part of Switzerland. As a service-oriented and persistent person, you regularly contact your assigned customer base and advise them attentively and with a pronounced sales flair. Through your attentive manner, you quickly identify customer needs, skilfully awaken additional buying interest and close sales with sensitivity. Together with the field sales team, you are responsible for achieving commercial goals. You document your sales activities neatly in the system and keep a careful overview. For achieving the agreed goals, you will receive thorough training, the entire sales team and your future manager are always available to you.

Requirements

• Completed vocational training in sales or craft
• Enjoyment of sales and ideally technical understanding
• Proven performance in a similar role (desirable)
• Polished expression in the German language and good written skills
• Confident computer skills, ideally good knowledge of Microsoft Office, Teams and mastery of communication tools.
• High commitment, perseverance, humour and a great deal of professional pride
• Enjoyment and fun in an office sales activity

We offer

• Informal culture throughout the company
• Continuous development opportunities through our feedback culture and flat hierarchies
• Versatile internal training offers via our Würth Academy
• A sense of community with colleagues and business partners
• Attractive social security benefits
• Family-like working environment with modern IT infrastructure
• Great flexibility in everyday work through mobile office, flexible working hours, and much more.

In our 3-month induction programme, we prepare you optimally for your start in sales. To ensure your long-term success, you will regularly receive product and sales training as well as individual coaching. At the same time, we offer state-of-the-art IT infrastructure and the values and sustainability of a family business.