Call Center Agent: 60-100% (m/f/d)
Mobility Genossenschaft
Rotkreuz
Key information
- Publication date:06 August 2025
- Workload:60 – 100%
- Contract type:Permanent position
- Place of work:Rotkreuz
Job summary
Join Mobility in Rotkreuz, a leader in car-sharing solutions. Enjoy a dynamic work environment focused on impact and growth.
Tasks
- Support vehicle reservations in German, French, and English.
- Handle damage and accident reports, providing timely updates.
- Advise customers on our diverse product offerings and vehicle usage.
Skills
- Completed commercial training or customer dialogue certification.
- Fluent in either German or French, with strong English skills.
- Passionate about customer contact and adaptable to shifts.
Is this helpful?
Workload: 60% - 100% / Workplace: Rotkreuz
What is important to you at work?
Co-design? Self-realization? Meaning? Balance? Challenge?
Co-design? Self-realization? Meaning? Balance? Challenge?
You get all of this at Mobility. Because for us, it’s not work, but: MORK – more than just work. As a pioneer of car sharing, we have experience in «changing the world». Do you want to help shape the mobility transition in Switzerland and the path of Mobility? Then apply for this diverse area of responsibility, where you can assist our customers over the phone with advice and support and strengthen Mobility with your drive.
Your tasks
- You manage vehicle reservations in German, French, and English and competently support our customers with all their concerns
- You take damage and accident reports, forward them for further processing, and provide information on invoices
- Advising on our diverse product portfolio is just as important to you as providing comprehensive support for all questions regarding vehicle use
This is what you bring
- You have completed a commercial training or training as a customer dialogue specialist
- Ideally, you already have professional experience in a comparable environment
- German or French is your native language, and you have very good oral language skills in the other language. You speak English at B2 level; knowledge of Italian is an advantage
- You are enthusiastic about telephone customer contact, convince with your pronounced customer orientation and quick comprehension – and are ready to work flexibly in shifts from Monday to Friday between 08:00 and 20:00
"I look forward to the communicative collaboration with you as my counterpart, where we can exchange ideas and support each other. Customer enthusiasm is our DNA, and it is palpable for everyone."
Jeannette Bossart, 24h Service Center
Mobility as an employer
Characterized by appreciation and respect – that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and provide individual support with targeted measures so that daily challenges can be handled responsibly and with commitment. The unique corporate culture also contributes to employees enjoying their work. Let the Mobility spirit convince you and do your part in a meaningful business idea.
Characterized by appreciation and respect – that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and provide individual support with targeted measures so that daily challenges can be handled responsibly and with commitment. The unique corporate culture also contributes to employees enjoying their work. Let the Mobility spirit convince you and do your part in a meaningful business idea.
Excited and curious for more?
If you have any questions, I am happy to help.
Sabina Sager
Human Resources
Phone: +41 (0)41 248 20 89
If you have any questions, I am happy to help.
Sabina Sager
Human Resources
Phone: +41 (0)41 248 20 89
No applications from recruitment agencies will be accepted
