Product Owner (m/f/d) for Dealership Management Systems

About the job

ABOUT US

YOUR RESPONSIBILITIES

As the Product Owner for Dealership Management Systems, you are responsible for the strategic and operational development of the new Dealership Management System (DMS) for garage operations based on a NoCode platform. In addition, you own the product responsibility for two legacy DMS systems: you manage their pipelines, ensure stable operations together with IT and the markets, and drive their structured phase-out in line with the DMS target roadmap. You work closely with the Executive Sponsor, the SAG Group markets, internal stakeholders, and external partners to deliver a user-centered product, establish a scalable charging and pricing model, and transition from an external development setup toward an internal development team.

• Develop and maintain the product vision and roadmap for DMS (and other projects depending on workload)
• Prioritize the product backlog and define epics, user stories, and acceptance criteria
• Coordinate with SAG Group markets (management and sales) to gather requirements
• Own and manage the pipelines/backlogs for the two legacy DMS systems (maintenance, enhancements, and regulatory/operational needs)
• Define and execute the legacy DMS phase-out plan (incl. migration/cutover approach, decommissioning, and stakeholder communication)
• Ensure business continuity across new and legacy systems by managing dependencies, risks, and rollout sequencing together with markets and IT
• Establish, together with the Executive Sponsor and the Markets, a charging and pricing model for the software
• Collaborate with internal support teams and external development partners
• Lead the transition from an external development team to building and enabling an internal development team (team setup, knowledge transfer, processes, and tooling)
• Plan and drive releases (incl. go-live readiness), ensuring predictable delivery and alignment across markets
• Manage external vendors during the transition (scope, quality, timelines, and knowledge transfer) and support contract/licensing discussions
• Ensure solution compliance (e.g., security, privacy, data retention) in collaboration with IT and relevant governance functions
• Drive change management together with markets (communication, training, rollout support) to maximize adoption in garage operations
• Track and support commercial topics (pricing model, license volumes, and cost drivers) in coordination with the Executive Sponsor and Finance/Controlling
• Involve garage customers to ensure user-centric development
• Monitor KPIs related to product usage and performance
• Document and communicate progress to stakeholders

YOUR PROFILE

• Experience as a Product Owner or in a similar role in a digital environment
• Knowledge of NoCode platforms and agile product development
• Strong communication and facilitation skills
• Experience working with external service providers
• Understanding of the needs of garage operations and mobile applications
• Good understanding of commercial topics (pricing, charging models, business case thinking)
• Experience with change management and rollouts in multi-market environments is a plus
• Understanding of core DMS / after-sales processes (e.g., service reception, work orders, parts, invoicing) is a plus
• German, English

WHAT WE OFFER

• A family-owned company with over 90 years of experience, combining tradition with a forward-thinking mindset
• Entrepreneurial culture, where innovation, respect, and direct feedback foster a dynamic and empowering work environment
• Freedom to make an impact, with the autonomy to shape your role and contribute meaningfully
• An international work environment with a global network, offering diverse career growth and development opportunities
• A results-driven approach, staying ahead through cutting-edge technologies and agile processes
• A collaborative work environment with a strong emphasis on partnership, trust, and shared success across all levels