Hostellerie Du Pas de L’Ours
Crans-Montana
Night Auditor - Hostellerie du Pas de l'Ours
- 17 July 2026
- 100%
- Crans-Montana
Job summary
Welcome to an authentic mountain destination blending tradition and luxury. Experience a unique hotel with modern amenities and local craftsmanship.
Tasks
- Ensure guest safety and manage reception operations during the night.
- Provide courteous and personalized service to all guests.
- Maintain a clean reception area and prepare for daily activities.
Skills
- Experience in hospitality and strong customer service skills required.
- Ability to handle emergencies and maintain security.
- Excellent communication and problem-solving abilities.
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About the job
Company Description
Welcome to an authentic mountain destination where tradition, comfort, interaction and the art of living blend harmoniously.
The hotel will surprise you with its absolute luxury and unique character.
Boldly redesigned decor combines wood panelling over 300 years old with contemporary furniture.
Modern equipment has been discreetly integrated with respect for the location.
Wood, stone and recycled materials have been used by our local craftsmen to bring this wonderful project to life.
Welcome to the Hostellerie du Pas de l'Ours
Job Description
Job Mission
The Night Auditor ensures the reception and security of guests during the night while guaranteeing the smooth running of the reception. They ensure the quality of service and prepare the necessary elements for the smooth running of the following day’s activities.
Main Responsibilities
Reception and Customer Relations
- Welcome late arrivals and manage early departures.
- Provide courteous, discreet and personalised service.
- Respond to guest requests and handle complaints professionally.
- Ensure a guest experience that meets the establishment’s quality standards.
Reception Management
- Carry out check-ins and check-outs.
- Ensure the transmission of important information to the day teams.
Security and Surveillance
- Ensure the safety of guests, staff and buildings.
- Conduct control rounds according to internal procedures.
- React effectively in case of emergency or incident.
- Check the proper functioning of equipment and report any faults.
Maintenance and Organisation
- Keep the reception area clean and welcoming.
- Prepare common areas for the start of the day.
