Caseworker: Asylum Social Assistance (80 – 100 %)
Stadt Winterthur
Winterthur
Key information
- Publication date:15 August 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Winterthur
Job summary
Join Die Asylkoordination Bezirk Andelfingen, supporting asylum seekers. Be part of a dedicated team making a direct impact in challenging situations.
Tasks
- Provide administrative support to social workers and assist in periodic checks.
- Manage client health administration, liaising with insurers and doctors.
- Act as the first point of contact for client inquiries and property management.
Skills
- Commercial training with further education in social insurance preferred.
- Experience in social assistance and health insurance management.
- Strong intercultural skills and proficiency in MS Office.
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Your Tasks
- Administrative support for social workers as well as taking on tasks in the periodic eligibility check for asylum social assistance
- Independent processing of the health administration of our clients, including contact with health insurance companies, doctors, and home care services
- First point of contact for personal and telephone inquiries from clients and third parties
- Responsibility for property management, including contract management, property and tenant support, financial management, and collaboration with service providers
- Contacts with social workers, clients, municipalities, and local authorities in connection with property management
Your Profile
- Commercial training, ideally supplemented with further education in the social insurance sector
- Professional experience in statutory social assistance and/or health insurance administration, as well as interest in migration issues, property management, and social and health matters
- Good user knowledge of MS Office and experience with electronic client files
- Intercultural competencies and enjoyment in working with people with a migration background
- Accurate, independent working style, assertiveness, and organizational skills, as well as good oral and written communication skills
What We Offer
- Opportunities for participation and collaboration in process optimizations in the area of digitalization
- A modern workplace with contemporary working tools on the idyllic outskirts of Andelfingen
- An open, motivated, and committed team
- A comprehensive range of internal training for personal and professional development
- Further benefits can be found on our website
Contact
Your questions about the position will be gladly answered by Beat Keller, department head, phone 052 317 03 88.Want to know more? https://stadt.winterthur.ch/sozialedienste
We look forward to your online application.
