Kanton Zürich
Zürich
Business Analyst 80 - 100%
- 16 August 2026
- 80 – 100%
- Zürich
Job summary
Join the dynamic world of taxation with the Kantonales Steueramt! This role offers a unique opportunity for growth in a supportive work environment.
Tasks
- Lead strategic projects for renewing our application landscape.
- Gather requirements and identify weaknesses in existing processes.
- Support stakeholders through needs assessment and project execution.
Skills
- Experience as a Business Analyst, ideally in IT modernization.
- Strong organizational and project structuring abilities.
- Excellent communication and stakeholder management skills.
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About the job
Business Analyst 80 - 100%Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.
We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.
Your tasks
- You will primarily focus on the strategic major project to renew our application landscape and methodically support the specialist departments in this forward-looking transformation.
- You will gather requirements for the new systems, identify weaknesses in the previous processes, and develop improvement proposals.
- You will closely accompany the stakeholders throughout the entire requirements gathering process, ensure the business case, define acceptance criteria for the project, conduct tests, and organise user training if necessary.
- Additionally, you will advise the clients on organisational optimisation and cost-effectiveness within the framework of this system replacement.
- Depending on the project phase, you will take on the management of work packages within this transformation programme.
Your profile
- You have proven experience as a Business Analyst – ideally in the context of IT modernisations – and ideally possess tax law expertise.
- You also have a higher education in Business Analysis, Business Administration, or a comparable qualification. You can critically examine, classify, and specifically use complex requirements from various stakeholders for the optimal alignment of the new IT support, processes, and structures.
- Certifications in HERMES and/or IREB are advantageous.
- You can perfectly structure project tasks, approach them systematically, and complete them on time.
- You are empathetic, communicative, and comfortable in your role as the central contact person for your stakeholders in the project.
We offer
- You will have the chance to actively shape the digitalisation and the future system landscape of the cantonal tax office in one of the most important renewal projects.
- You can expect a demanding project task with a high degree of independence and personal responsibility.
- With us, you will find far more than just a job – we create an inspiring working environment for our employees: your work-life balance is important to us, so we support you with home office options and flexible working hours.
- We also place great value on social security, a collegial working environment, and a modern workplace just a few minutes' walk from Zurich Altstetten station.
Do you feel addressed?
Then we look forward to your application. Please use the online tool so that we can process your documents. Please note that we only process applications submitted via our online tool.
Questions about the position? Luzia Hafen (Team Leader Project and Portfolio Management) is available for further information at Tel.: +41 43 259 38 29 or by email at luzia.hafen@zh.ch.
