Commercial Employee (a) / Service Offers

Due to Swiss regulations we only consider Swiss or EU/EFTA applicants  or applicants with a valid work permit.  Due to Swiss regulations, we only consider Swiss or EU/EFTA applicants  or applicants with a valid work permit.

Together for 115 years 

KONE is a global leader in the manufacture and maintenance of elevators, escalators, and automatic doors, employing more than 60,000 people. We are known for our innovative and sustainable solutions. We also offer an open, Finnish, and Nordic work culture that values teamwork and diversity. 

KONE (Switzerland) SA is represented by 5 branches and more than 340 employees. Our corporate culture is based on the values #CARE, #COLLABORATION, #CUSTOMER and #COURAGE - values we live by daily to create an inclusive, sustainable, and innovative work environment. 

We are looking for you as a Commercial Employee (a) / Service Offers at our Brüttisellen site.

Your role

In this position, you are mainly responsible for creating and processing service offers.

Your tasks with us

• Creation and processing of service offers – from the preparation of the offer to the final order of the material

• Customer service (internal and external), including inquiries about ongoing offers

• Processing the group inbox and managing customer data in our CRM tool

• Assistance in preparing and archiving customer documents

• Collaboration on campaigns and projects concerning maintenance and repair

• Substitution for team members in case of absence

• General administrative tasks for the maintenance sector

What you bring

• Commercial employee CFC

• At least three years of experience in a service company, preferably in administration, excluding apprenticeship.

• Native French speaker (education in French). Good knowledge of English or German (min. B2) is necessary to communicate with colleagues at our Brüttisellen site.

• Good command of common MS Office programs, especially Excel

• Good command of SAP

• Knowledge of a CRM (Salesforce ideally)

• Open and friendly personality

• Precise, customer-oriented, and reliable working method

• Highly developed team spirit

• For foreigners: valid residence permit is essential.

You are in the right place if the following points are as important to you as they are to us: 

• An innovative, professional, and friendly work environment that focuses on employee well-being.

• Opportunities for continuing education and support for your professional development within the company.  

• Market-compliant and fair remuneration, at least 25 days of vacation, free parking, easily accessible office, premises adapted for people with reduced mobility, free life insurance, as well as other benefits such as a high-performance pension plan and participation in exciting company events.

• Working in a global company with a large network and international collaboration. 

• Commitment to sustainability: our goal is to become a CO2-neutral company by 2030.

Your chance

Are you ready to help shape the future of urban mobility? Then we look forward to receiving your application! Please submit your complete application (salary expectations, CV, diplomas, work certificates) simply online at www.kone.com/jobs (Switzerland) (Requisition R0655879).

Paper or email applications will not be accepted.

Contact us to get the job of your dreams

KONE (Switzerland) SA, Barbara Sallin, Talent Acquisition Specialist, 027 305 35 30

Placement agency offers will not be considered.

At KONE, we focus on creating an innovative and collaborative work culture where we value each individual's contribution. Employee retention is a key area for us, and we encourage our employees to get involved and share information and ideas. Sustainability is an integral part of our culture and daily work. We follow ethical business practices and aim to build a culture of togetherness where colleagues trust and respect each other and where good performance is recognized. As a company that offers a great workplace, we are proud to provide a variety of experiences and opportunities to help you achieve your professional and personal goals and enjoy a healthy, balanced life.

For more information, please visit www.kone.com/careers