Exchange Engineer 80-100%

Is Exchange, M365 and Collaboration your passion? Then bring your ideas to us, actively shape modern workplace services and take on responsibility in an agile environment with direct impact.

Department: Finance & Services
Start date: Immediately or by arrangement

Tasks
As reinforcement for our agile, self-organised product team End User Computing, we are looking for you as an Exchange Engineer.
In your daily work, you combine operation, further development and consulting around our messaging and collaboration platforms. You take responsibility and actively shape digital collaboration at ZHAW.

Your main tasks and responsibilities include:

• Ensuring 2nd-level support as well as stable operation of Microsoft Exchange (On-Prem & Online)
• Operation, administration and support of Microsoft 365 with a focus on Exchange, Active Directory (on-prem and Entra ID), Teams, Outlook and SharePoint Online
• Consulting internal stakeholders and supporting requirement clarification
• Design and evaluation of solution scenarios as well as making architectural decisions
• Participation and professional responsibility in agile projects
• Collaboration with M365 Defender on security issues and impact analyses
• Operation and further development of SMTP relay connectors including message tracking and root cause analyses in mail flow
• Automation and maintenance of scripts (PowerShell), interfaces and operational processes as well as use of tools such as TOPdesk, Jira and Confluence

Profile

For this exciting and responsible role you need:

• Completed training in computer science (EFZ) with a university of applied sciences degree or equivalent qualification (e.g. university, ETH)
• Several years of professional experience with Microsoft Exchange and Microsoft 365
• Confident knowledge of central M365 services such as Exchange, local Active Directory, Azure Active Directory/Entra ID, Microsoft Teams/Microsoft Outlook, SharePoint Online
• Experience in technical customer consulting as well as in solution design to map business requirements
• Understanding of business processes and the ability to translate these into technical solutions
• Experience with ticketing and collaboration systems (such as TOPdesk, Jira and Confluence) is an advantage
• Communicative flair and strong customer orientation as well as enjoyment of cross-departmental collaboration
• Team player with independent and solution-oriented working style
• Ability to assess technical and architectural issues and classify them strategically
• Interest in continuous further education and active contribution to the knowledge culture in the team
• Very good German language skills in spoken and written form
• Experience in the higher education environment or in complex IT organisations is an advantage

With us you will find a professional, helpful and self-organised team with clear roles, plenty of scope for design and committed collaboration. We actively promote our professional development through knowledge transfer and maintain close exchange with experts from research and teaching. If you like to take responsibility, contribute as a team player and appreciate an open, partnership-based collaboration, you are exactly right with us. Do you feel comfortable in a dynamic and complex environment and enjoy new technologies? Then this role will inspire you.

We look forward to your application and to getting to know you.

Apply now

What we stand for
The ZHAW Zurich University of Applied Sciences is one of the largest multi-disciplinary universities of applied sciences in Switzerland with over 14,000 students and over 11,000 continuing education participants as well as around 3,700 employees.

The Information & Communication Technology (ICT) department plays a central role in the digitalisation and digital transformation of ZHAW with around 100 employees. To be more innovative and closer to the customer, ICT has switched to an agile organisation. We are guided by "SAFe"; respect, transparency and self-organisation are key values for us.

ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity and innovation.

What we offer
We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and managers. A detailed description of the benefits can be found on the page Working at ZHAW . Here are the main points:

• Offers and discounts
• Employment under public personnel law
• Motivating environment
• 42-hour week
• Active personnel development
• Health promotion
• Pension fund above the legal minimum

Contact
Pia Wittmer
People Manager

Xenia Binner
Recruiting Manager

Workplace Winterthur

ZHAW
Recruiting Manager
Ms Xenia Binner
Gertrudstrasse 15
P.O. Box
8401 Winterthur