Front Office Intern (m/f/d)
Courtyard by Marriott Zürich Nord
Zürich
Key information
- Publication date:23 September 2025
- Workload:100%
- Place of work:Zürich
Job summary
Ready for a new challenge in a modern hotel? Apply now for an exciting internship!
Tasks
- Warm welcome and professional guest care at the front office.
- Conduct check-ins and check-outs, addressing guest inquiries.
- Assist the Front Office Manager in staffing and quality assurance.
Skills
- Passion for hospitality and front office work; studying at a hotel school.
- Strong communication skills and a friendly demeanor.
- Fluency in German, English, and/or French; other languages a plus.
Is this helpful?
Ready for a new challenge? In a modern hotel? Apply now for an exciting internship!
What you will do
- Warm welcome and professional care of guests at the front office
- Conducting check-ins and check-outs as well as answering guest inquiries
- Supporting the Front Office Manager in areas such as personnel planning, quality assurance, forecasting, and process optimization
- Handling telephone and written inquiries and forwarding messages to the appropriate departments
- Ensuring smooth operations at the front office to guarantee a pleasant and unforgettable hotel experience for our guests
What you bring with you
- Enthusiasm for the hotel industry and a strong interest in working at the front office
- Strong communication skills and a friendly demeanor
- Good German, English, and/or French skills in spoken and written form; additional languages are an advantage
- Team spirit, reliability, and willingness to learn new skills and develop further
- You are currently studying at a recognized hotel management school
What we offer you – among other things
- Dining: Free, fresh, and healthy employee meals (wage supplement or subsidized meals)
- Discounts: Employee rates at SV-managed hotels in CH and DE and all Marriott brand hotels worldwide, as well as discounted meals in our restaurants
- Flexibility: Part-time work and job sharing
- Bonus and vouchers: Employee referral program, gifts for special occasions
- Family-friendly: 5 weeks of vacation, option to purchase additional vacation, 16 weeks maternity leave
- Development: SV Academy with nearly 300 trainings, courses, further education opportunities, and e-learnings
- Additional benefits: Various discounts (e.g., at Sunrise, Reka, Migrol, Fleurop, CSS collective insurance)
Paula, Recruiter
Courtyard Marriott Hotels, with over 1000 hotels worldwide, are a leading brand in their category and perfectly combine work opportunities, relaxation, and fun.
Your workplace
The Courtyard Zurich North features 152 generously equipped rooms and suites, conference and banquet facilities, a fitness studio, and the Kitchen & Bar at Courtyard restaurant. Courtyard Marriott Hotels, with over 1000 hotels worldwide, are a leading brand in their category and perfectly combine work opportunities, relaxation, and fun.