Clerk Central Services (60 - 100 %)
Gemeinde Udligenswil
Luzern
Key information
- Publication date:19 September 2025
- Workload:60 – 100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Udligenswil is an attractive community with future prospects, housing around 2,500 residents. It's conveniently located near Lucerne, offering excellent infrastructure and public transport.
Tasks
- Serve as the first point of contact for residents via phone and in-person.
- Manage the residents' register independently using Innosolv.
- Support the general email inbox and assist in updating the website.
Skills
- You should have completed a commercial education, ideally in public administration, with knowledge of citizen services.
- Ability to work independently, reliably, and service-oriented.
- Strong verbal and written communication skills with the public.
Is this helpful?
residents and is located on the southern slope of the Rooterberg. The proximity to Lucerne, a well-developed infrastructure and good public transport connections as well as the proximity to the motorway junction make Udligenswil a preferred place to live.
To complement our team, we are looking for an independent
person as
Clerk Central Services (60 - 100 %) to start immediately or by arrangement.
Areas of responsibility
As an employee in Central Services, you can expect varied and interesting activities in diverse areas of municipal administration. The main tasks include:
First point of contact for residents with telephone and counter service
Independent management of the residents' register (Innosolv)
Management of the general email inbox and support in updating the website
Practical trainer
Collaboration in the areas of citizenship, division office, and AHV branch office
Various tasks in Central Services
Your profile
You have completed a commercial apprenticeship, ideally in a public administration, and have knowledge in the areas of resident services and counter and telephone service.
In addition, you have experience with training according to BiVo 23 or are willing to take a course.
You are characterized by teamwork, politeness, flexibility, and assertiveness and work independently, reliably, and service-oriented. In addition, you have fluency in oral and written expression and enjoy contact with the population, authorities, and offices. Knowledge of using CMI and Innosolv as well as foreign language skills are desirable.
What we offer you
We offer you an independent, varied, but also demanding activity in a small and motivated team. The pleasant collegial working atmosphere and our employment conditions with training opportunities will certainly convince you.
For further information, please contact Victoria Haas, Deputy Municipal Clerk,
Tel. 041 371 13 13 or v.haas@udligenswil.ch.
Have we aroused your interest?
Then the Udligenswil municipal council looks forward to receiving your complete application documents with photo, preferably by email to Maria Hecht at m.hecht@udligenswil.ch.
Information about the municipality of Udligenswil can also be found on the internet at www.udligenswil.ch.
