ADOPTION & ENGAGEMENT CHAMPION - ANALYTICS PLATFORM 80 - 100% (f/m/d)

29 January 2026
80 – 100%
Zürich

Job summary

Join Julius Baer, a leader in wealth management, where your individuality matters. Embrace a dynamic environment that fosters empowerment and entrepreneurial spirit.

Tasks

Drive user engagement by ensuring transparent communication on updates.
Act as a bridge between business and development teams, advocating for users.
Lead activities to promote feature adoption and gather user feedback.

Skills

Degree in Business Administration or related field; strong change management experience.
Excellent communication skills in English and German; digital product expertise.
Ability to collaborate across teams and foster user-centric design.

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About the job

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

At Julius Baer, data is a strategic asset that powers better decision-making across the Bank. The Global Data Platform (GDP) serves as the central, strategic source of harmonised, high-quality data for analytics and insight generation across the organisation. As we continue to strengthen the Bank’s data and analytics capabilities, we are seeking an enthusiastic and motivated Adoption & Engagement Champion to help us drive user engagement and improve the overall experience of working with the GDP.

In this role, you will act as a link between technical teams who build and maintain the platform, and business users who rely on it daily. You will play a key part in promoting the value of the GDP, supporting colleagues through change, and ensuring their voices are heard in ongoing platform developments. This is an ideal opportunity for someone eager to grow in the fields of data, digital transformation, and change management — gaining hands-on experience in a high-visibility area during a period of significant development.

IHRE AUFGABEN

Serve as a primary point of contact for business users of the GDP, proactively engaging with them to understand needs, pain points, and expectations

Assist new use cases during onboarding onto the GDP

Act as a trusted liaison between business functions and technical teams, translating requirements into clear inputs for development and communicating technical constraints back in business-friendly language

Champion the end-user perspective throughout project lifecycles — from concept through implementation — to ensure that usability remains top-of-mind

Facilitate resolution of data-related incidents by coordinating with source system owners to help clarify impacts and timelines for affected users and prioritize preventative measures such as business data quality checks

YOUR PROFILE

We believe the right mindset matters most. This role demands curiosity about data systems, empathy for both technical and non-technical audiences, and a passion for making complex topics accessible and actionable. In return offers various growth trajectories within the GDP team.

Whether you started your journey in tech and want to strengthen your engagement with the business or whether you come from a business background and want to move into a more tech-focused role, this opportunity is for you!

Required Qualifications:

A degree in Business Administration, Information Technology, Change Management or a related discipline

1–3 years of professional experience in areas such as change management, digital transformation, product adoption, or internal communications within a corporate, preferably financial services, environment

Genuine interest in data, technology, or digital products — prior exposure to data platforms, BI tools, or analytics environments a plus

Strong written and verbal communication skills in English (business fluency required)

Excellent communication and interpersonal skills — able to explain ideas clearly and build rapport quickly

Organised and detail-oriented, capable of managing several tasks simultaneously in a fast-paced environment

Preferred, but not mandatory:

Basic understanding of banking or financial services operations

Working knowledge of German (written and spoken), particularly beneficial for interactions with Zurich-based teams

Key Competencies:

Outstanding interpersonal and relationship-building abilities

User-centric mindset with a focus on experience and outcomes

Ability to distil technical jargon into clear, compelling messages

Analytical thinking combined with practical problem solving

Ownership-driven attitude with initiative and accountability

Curiosity about how data shapes decisions — and why it matters

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site .

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Categories:

IT / Telecommunications, Database specialist / Architecture