Receptionist for the Radiotherapy Department

About the job

Administration

Receptionist for the Radiotherapy Department

To complete its team, the Radiotherapy Department is looking for a receptionist at a rate of 80%-100%. The start date is set for 1 November 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

Our UNIL-CHUV Oncology Department brings together cancer clinic and research with an innovative spirit. It includes the medical oncology, radiotherapy, haematology services with the CHUV bone marrow transplant activity, and the experimental therapies centre. It also incorporates the Lausanne branch of the Ludwig Institute for Cancer Research (LICR) for cancer research, particularly in immunotherapy.

The Radiotherapy Department (RTH) stands out for a resolutely multidisciplinary approach, ensuring each patient receives comprehensive, personalised, and humane care. Driven by a dynamic of harmonious collaboration among professionals, it offers a stimulating work environment where team spirit, open-mindedness, and adaptability are essential to thrive in a constantly evolving setting.

Mission

You ensure the reception of patients and their relatives, as well as visitors and colleagues, in a professional and respectful manner

• You handle administrative management and appointment scheduling for patients according to current procedures
• You plan new cases and treatment starts in the absence of the medical secretariat pair
• You interact with other partners involved in patient care, ensuring communication between the office’s various stakeholders and other institutional services in a dynamic and proactive way.

Profile

• You hold a Federal VET Diploma as a commercial employee and/or training as a receptionist or an equivalent qualification; a medical secretary diploma would be an asset
• You have several years of professional experience in a reception role, ideally in a hospital or healthcare setting
• Your listening skills and client orientation enable you to welcome and respond to a wide variety of requests
• You know how to manage priorities and are capable of analysing and synthesising the information at your disposal

You are flexible and have a strong sense of responsibility, allowing you to adapt quickly and ensure the smooth running of the service

• Your spirit of mutual aid and collaboration enables you to work well within a large team

You are perfectly comfortable with the IT solutions and tools of a large organisation and demonstrate great rigour in your work

• You have a very good command of common IT tools (Microsoft Office)
• You have excellent knowledge of French; knowledge of a foreign language is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Advantages within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Fernanda Herrera, Head of the Radiotherapy Department of the DO, at 021 314 46 65.

As all applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.