<li>Commercial clerk EFZ or equivalent training</li>
VON POLL Immobilien Schweiz AG
Luzern
Key information
- Publication date:10 October 2025
- Workload:100%
- Place of work:Luzern
Job summary
Pro Senectute is Switzerland's largest private organization for seniors. Join us to enhance the independence and quality of life for older adults in a supportive environment.
Tasks
- Independently handle social security inquiries.
- Maintain contact with various service providers.
- Support the management with administrative tasks.
Skills
- Commercial training or similar education required.
- Strong knowledge of social security law needed.
- Excellent IT skills and interest in digital processes.
Is this helpful?
Pro Senectute is the largest private organization in Switzerland serving older people. As a modern nonprofit organization, we actively promote and support the independence and quality of life of seniors with numerous services in social counseling, in the areas of fiduciary+taxes, home assistance, as well as education+sports.
In the area of social counseling, Willisau counseling center, we are looking for you immediately or by arrangement as
The Willisau counseling center is one of three counseling centers in the canton of Lucerne. Its main task is to advise seniors, their relatives, and contact persons in the areas of finance and housing as well as health, lifestyle, and law. In the role of social counseling caseworker, you ensure the administrative support of social workers and the management.
Your tasks
- independent handling of social insurance law issues
- maintaining contact with various service providers in the social insurance sector
- administrative and organizational support of the counseling center management
- support of social workers (taking over task packages, e.g., clarifications with health insurance companies, obtaining documents for the application of supplementary benefits, etc.)
- processing of payments
- organization of the intake process (initial contact with clients, first needs assessment, preparation of the file for the meeting with social workers)
- general administrative and organizational tasks
Your profile
- Commercial clerk EFZ or equivalent training
- good knowledge of social insurance law and experience in payment processing
- confident German language skills, both spoken and written
- very good IT skills (including M365) and interest in digital processes
- independent, proactive, and structured way of working
- team-oriented and initiative personality
- enjoyment in contact with older people
- interest in age-specific issues
