Senior Marketing Manager 80-100%

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork - every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

Are you a results-driven marketing expert with a passion for strategic growth? We're looking for a Senior Marketing Manager to drive impactful campaigns, strengthen our brand presence, and lead cross-functional initiatives. If you thrive in a fast-paced environment and have a strong background in marketing strategy and execution, we'd love to hear from you!

YOUR CHALLENGE:

• Design and refine churn prevention strategies by developing data-driven frameworks, focusing on high-impact interventions to reduce attrition and boost loyalty
• Perform in-depth analysis of customer behavior, churn patterns, and end-to-end customer processes to uncover friction points, quantify business impact, and propose solutions that streamline experience and enhance efficiency
• Drive strategic initiatives in collaboration with Product, Marketing, Operations, and BI teams to ensure precise execution of churn mitigation plans
• Leverage and optimize internal tools and data systems to track, measure, and enhance the effectiveness of retention strategies across the customer base
• Partner closely with the Retention Operations team to embed a continuous improvement mindset into value management and lifecycle interventions
• Own churn KPIs and reporting frameworks, building performance dashboards and business cases to support decision-making at the executive level

YOUR SKILLS:

• Bachelor's degree (or superior) in Business Administration, Engineering or a related field
• Experience in a top-tier management consultancy or in a strategy/analytics role within a fast-paced, data-driven environment
• Outstanding analytical skills with advanced proficiency in Excel (PivotTables, Power Query, complex formulas, data modeling)
• Strong business acumen and the ability to translate data into clear, actionable strategies
• Excellent communication and stakeholder management skills, with a collaborative approach to problem-solving
• Familiarity with telco industry dynamics and customer lifecycle management is a plus
• German is a plus

At Sunrise, you'll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn't just a program for us, it's part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance - Gender Equality in Business». We've also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

#ChallengersWanted

Information for agencies: Application dossiers sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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