Caseworker: Unemployment Fund 80–100% - Bern
Bern
Key information
- Publication date:11 July 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join the largest unemployment fund in Switzerland with 65 locations. Be part of a supportive and dynamic team dedicated to helping individuals.
Tasks
- Process and assess incoming unemployment claims efficiently.
- Ensure prompt payment of benefits to insured individuals.
- Provide knowledgeable customer service at the counter and via phone.
Skills
- Completed commercial training or equivalent with extensive work experience.
- Strong German language skills, both spoken and written.
- Experience in complex administrative tasks, preferably in insurance.
Is this helpful?
The Unia Unemployment Fund is the largest unemployment fund in Switzerland with nearly 65 locations and is open to all employees. We value local anchoring and personal accessibility. The satisfaction of our insured persons is at the center of our work – we process applications for unemployment benefits competently, personally, and efficiently. Would you like to contribute to a good cause in a social environment? Let's get to know each other.
Join our team at the Bern location immediately or by arrangement as
Caseworker: Unemployment Fund 80–100%
Your responsibilities
Together with a dynamic team, you ensure a smooth process and thus ensure the qualitative, quantitative, and customer-oriented processing of the files.
- You review and process incoming applications for unemployment benefits and calculate the unemployment compensation.
- You guarantee a prompt payment of insured benefits.
- You draft and issue fund decisions.
- You provide competent and personal advice to our clients at the counter and on the phone.
Your qualifications
- Completed commercial training (with E-profile) or equivalent training with several years of professional experience.
- Experience in demanding case processing, preferably in the private or social insurance sector.
- Independent, resilient, and decisive personality with a structured working style.
- In addition to confident German in spoken and written form, knowledge of foreign languages is desirable.
What we offer
At the Unia Unemployment Fund, you can expect a diverse, meaningful, and responsible area of responsibility. You will enjoy progressive working conditions and good social benefits. In addition, we promote your development potential. Look forward to a respectful, collegial, and lively environment.
For more information about our organization, visit arbeitslosenkasse.unia.ch/ueber-uns .
Interested?
Then we look forward to receiving your complete application documents.
Your questions about the position will be gladly answered by the site manager Nicole Kammer at the phone number 031 385 22 04.
