Front Office Employee (80-100%) - Basel

About the job

Front Office Employee (80-100%) - Basel

In the heart of Basel, surrounded by a green oasis, at Hotel ODELYA, a city hotel in the park, we combine tradition with sustainability, tranquillity with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you will play a key role in providing our guests with a special, personal experience – from the first contact to departure.

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✨ Your tasks – responsible & versatile:

• Welcoming, attending to, and bidding farewell to our hotel and seminar guests with professionalism and natural friendliness

• Ensuring smooth operations at the front office including check-in/check-out as well as handling hotel reservations

• Coordination with other departments such as housekeeping, seminar, service, and technical teams

• Supporting and taking over administrative tasks

• Co-responsibility for quality assurance in guest services

• Training and onboarding new team members

• Contributing ideas for the further development of our service culture

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🧭 Your profile – competent & warm-hearted:

• At least 2 years of professional experience at the reception

• Strong guest orientation, high social competence, and a well-groomed, confident appearance

• Organisational strength and personal responsibility – you keep an overview even in hectic moments

• Very good German and English skills, both spoken and written (additional languages are an advantage)

• Proficient use of hotel software (ideally Protel) and common MS Office applications

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🌟 What we offer you – inspiring & fair:

• A responsible position in a sustainably managed hotel business with clear values

• A motivated, professional team with an open communication culture

• Central location in Basel with good accessibility yet peacefully situated in greenery

• Discounted staff meals as well as attractive employee benefits

• Involvement in all tasks and processes around the front office as well as opportunities for further training in a lively working environment

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📩 Have we piqued your interest?

We look forward to receiving your complete application by e-mail at 👉 bewerbung@odelya.ch

For enquiries, our Front Office Manager, Nathalie Jordan, is happy to assist you at

📞 +41 (0)61 260 21 21

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