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AXA Versicherungen AG

USTER

Customer Advisor in Internal Sales for the Uster General Agency

  • 15 July 2026
  • 100%
  • USTER

Job summary

Join AXA in Uster! Shape your future with us.

Tasks

  • Provide solution-oriented advice to clients over the phone.
  • Build and expand existing customer relationships effectively.
  • Attract new clients using digital tools and processes.

Skills

  • Completed vocational training and experience in the service sector.
  • Strong communication skills and customer orientation.
  • Proficiency in modern digital tools and flexibility.

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About the job

50-100%, Workplace Uster Shape your future – together with us! To strengthen our successful team for the Uster area, we are looking for a customer-oriented, strong negotiator and digitally savvy personality with great commitment. For career changers and professionals with local ties, we offer the perfect entry with first-class training and development opportunities. Start your career in an agency at AXA, the No. 1! We stand by our customers as a competent partner – in every situation. Will you too? What to expect Passionate commitment to customers and AXA Telephone solution-oriented and personal 180° advice for insurance customers Maintenance and expansion of existing customer relationships Mediation of additional products (finance and pension, health services) Acquisition of new customers (using modern and digital tools and existing internal AXA processes) Active appointment scheduling for field staff What you bring Completed vocational training and professional experience in the service sector or ideally in the insurance industry Passed intermediary examination (VBV) is an advantage If no intermediary examination (VBV) is available – willingness to complete it and to continue regular training Professionals and career changers with corresponding performance records are welcome Local anchoring is an advantage Convincing appearance and good articulation Enjoyment of telephone advice and scheduling for field colleagues Winning and resilient personality combined with a high customer & service orientation High independence and flexibility Fluent German skills in spoken and written form, additional languages are an advantage Enjoyment of modern and contemporary digital tools What we offer We create conditions that give you space to develop and fully exploit your potential. As a leading Swiss insurance company, we offer ambitious people attractive career opportunities and entrepreneurial scope for design. Discount of up to 30% on AXA products 5 weeks holiday Fleet discount/reimbursement of half-fare travelcard/general subscription (pro rata) Access to the Swibeco platform Room for independent action Innovative structures, processes and modern tools Comprehensive, professional training and further education opportunities Your future workplace AXA, General Agency Louis Gil - Google Maps Apply now! Do you have questions or further concerns? Then Sabrina Romano, Head of Internal Sales, is happy to assist you by phone at +41 44 943 65 63. Diversity and inclusion are close to our hearts at AXA Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the person named above at any time. Learn more About AXA Every success story begins with believing in yourself. At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive working environment that inspires, encourages and promotes you. With a culture characterised by collaboration at eye level, trust and diversity. With our modern working conditions, we want to consider the needs of our employees and give you the space to develop your strengths, take responsibility and engage in the team for new ideas. This way you can develop personally and shape the world of tomorrow with us – by protecting what really matters. Write your own success story with us now. Know You Can. Would you like to learn more about AXA as an employer and delve deeper into our working world? Then you are exactly right on our career page! Video We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, certificates, etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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