Full-time Assistant Technician (100%)

About the job

Class and annual salary (including 13th month):

5 63,297.-- / 99,178.--

Tasks:

• monitoring the condition of technical infrastructures, tracking, analysing and resolving identified technical issues
• responsible for managing and keeping the ticketing system up to date
• first-level support to users in the traffic control centre and point of contact for external operators
• assessment and implementation of necessary compensatory measures in case of technical anomalies
• operator of operational and safety systems in case of events as directed by the responsible supervisors
• technical-administrative management of access to infrastructures (technical rooms and IT network)
• regular maintenance and system update activities
• system management activities, such as data backup and processing of video surveillance images
• night and shift work outside office hours
• on-call duty service if necessary

Requirements:

• Federal Certificate of Competence (FCC) as an IT specialist
• excellent knowledge of Windows operating systems
• technical knowledge of hardware and IT systems
• good knowledge of SCADA-based software applications
• experience in IT security (access management, antivirus systems)
• experience in managing systems with Active Directory
• experience in managing automation systems and plants
• knowledge of road management and tunnel system installations
• ability to work independently, including in emergencies
• good organisational skills and flexibility at work
• initiative and strong team-working skills
• good knowledge (speaking and writing) of Italian and conversational knowledge of German and English
• category B driving licence
• excellent knowledge of the cantonal territory and its institutions

Special remarks:

• workplace: Camorino
• start date: to be agreed
• candidates participating in the competition authorise the Electromechanical Office to process all data necessary to verify the absence of prior incompatibilities with the role, including with other authorities

Application conditions:

• applications must be submitted online. Other forms of application will not be accepted
• in addition to the documents to be submitted at the time of online application (cover letter and motivation, curriculum vitae, diplomas, certificates and work attestations), further documentation may be requested later (criminal record with related self-declaration and health status self-declaration)

Employment conditions:

• appointment or assignment: as provided by the Law on the Organisation of State Employees and Teachers of 15 March 1995 (LORD) and the related Regulation. Any changes in law concerning salary and organisation are explicitly reserved
• working hours: 42 hours per week (for a 100% employment relationship), flexible or according to service needs

Deadline:

7 August 2026

Further information can be obtained from Mr Eng. Lucio Rodoni, Head of the Electromechanical Services Office (EMel), tel. 091 814 94 25 and Mr Eng. Giovanni Piccolo, Head of Operations and Maintenance Area (AEM), tel. 091 814 94 39.