AccorHotel
Zürich
Yesterday
Mice Coordinator (m/f/d)
- 04 March 2026
- 100%
- Zürich
Job summary
Novotel Zurich Airport Messe is a perfect spot for business and family stays. Enjoy a vibrant work environment and great benefits.
Tasks
- Handle seminar and event requests professionally and promptly.
- Provide expert customer service in-person, via phone, and email.
- Coordinate and lead events with attention to detail and quality.
Skills
- Completed hospitality training with 2+ years of relevant experience.
- Fluent in German and English, both written and spoken.
- Strong organizational skills and a proactive work ethic.
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About the job
Company Description
The Novotel Zurich Airport Messe is located between the exhibition center and the airport and is especially suitable for business and family stays with a 24-hour reception, 10 conference rooms for 320 people, and special offers for children. Business guests will find ideal working conditions throughout the conference hotel. Families can explore the city thanks to the good tram connection. For relaxation after eventful days, there are 254 air-conditioned rooms, a sauna with a relaxation area, or the sun terrace.
You love making events successful, are an organizational talent, and convince with your winning manner? Then we are looking for you!
To strengthen our team, we are looking for a committed, sales-strong, and service-oriented personality who passionately manages and further develops our seminar and event area.
Job Description
- Receiving and professionally processing seminar and event inquiries
- Creating offers, contracts, and reservation confirmations
- Competent customer advice – personally on site, by phone, and by email
- Active support of our seminar and event guests as the central contact person
- Independent management and coordination of events
- Preparation of seminar rooms as well as setup and breakdown of coffee breaks
- Support in acquiring MICE customers in the local market
- Conducting house tours
- Market observation and proactive identification of sales opportunities
Qualifications
- A completed education in hospitality (gastronomy)
- At least 2 years of professional experience in a comparable position
- Very good German and English skills, both spoken and written, are mandatory
- Strong organizational skills and independent working style
- Confident, professional appearance
- High quality awareness as well as a pronounced guest and service orientation
Additional Information
- Grow, learn & enjoy – here you can acquire new knowledge, develop yourself, and have fun
- Benefit from worldwide discounts with the ALL Heartist Card
- Free employee parking
- Free uniform cleaning
- Attractive bonus system
- Additional day off on your birthday
- 2 team events per year
Be ALL you are!
Our Commitment to Diversity & Inclusion
We are an inclusive company and our goal is to attract, recruit, and promote diverse talents.
