Clerk: Mailroom 100% (a)
ISS Schweiz
Zürich
Key information
- Publication date:17 October 2025
- Workload:100%
- Place of work:Zürich
Job summary
Join ISS as a Mailroom Specialist, where we prioritize optimal workspaces. Enjoy a dynamic, supportive environment with great benefits.
Tasks
- Scan, digitize, and archive daily incoming mail efficiently.
- Sort, track, and distribute letters and packages accurately.
- Manage customer orders related to scanning and archiving tasks.
Skills
- Commercial training or relevant experience in a service role.
- Fluent in German and English, both written and spoken.
- Proficient in MS Office and eager to learn new applications.
Is this helpful?
At ISS, we all call ourselves Placemakers. Our goal is to ensure that our customers find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.
Do you want a central and responsible role in a motivated team with a lot of trusting customer contact? An international, demanding, and dynamic environment is exactly what you are looking for? Do you like to work in a structured and precise manner and always keep an overview? Look forward to a versatile activity and a top modern workplace with very good public transport connections! We are excited to meet you!
Working hours: Monday to Friday (usual office hours)
Your main tasks:
- Scanning, digital delivery, and archiving of daily incoming mail and preparing outgoing mail
- Sorting, recording, and distributing registered mail and packages
- Managing customer orders in the area of scanning and archiving with appropriate documentation, tracking, and monitoring
- Visiting various physical archives throughout Switzerland and monitoring archive destruction at external locations
- Maintaining the internal database and updating lists and documentation
- Handling customer concerns both personally and using the internal ticket system in a hub function between suppliers, customers, and other locations
- Various administrative tasks in the back office
Your profile:
- Commercial or comparable training or several years of experience in a similar position in the service sector
- Business fluent German and English skills, both spoken and written
- Proficient use of MS Office and willingness to familiarize yourself with specific applications for mail processing and archiving
- Strong customer and service orientation
- Structured, careful, and efficient working style
- Quick comprehension, networked thinking, high independence, and strong sense of responsibility
- Flexibility and willingness to provide cover within the team
Ready for us? We are ready for you!
Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equal work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.
