Clerk Service Center 80 - 100%

The Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalization and open banking culture.

For our Customer Contact Center, we are looking for a committed and communicative personality who enjoys customer contact. Would you like to professionally engage with our bank? Then become part of our well-coordinated team in the Service Center area and help shape the future of HBL with us.

Your tasks

•    Receiving and processing customer inquiries by phone
•    Assisting with administrative tasks in the back office
•    Supporting our customers in using their account solutions
•    Documenting customer concerns in our systems
•    Ensuring high customer satisfaction

What you bring

•    Commercial basic training, preferably in banking
•    Strong communication skills and high customer orientation
•    Enjoyment of direct customer contact
•    Very good German and French skills (C1), additional languages are a great plus
•    Reliable, team-oriented and solution-focused working style

Our offer

•    Varied and future-oriented activities in a motivated team
•    Innovative, dynamic environment
•    Attractive employment conditions
•    Uncomplicated informal culture

Have we sparked your interest? Then apply online today – we look forward to receiving your complete application documents.

We only accept direct applications.

Your contact

Mr. Erolind Ramadani, Team Leader Customer Contact Center, Tel. 062 885 14 17
Ms. Bettina Vollenweider, HR Business Partner, Tel. 062 885 13 19