LANDI Schweiz AG
Dotzigen
Last week
Customer Service Clerk w/m/d 50%
- 03 March 2026
- 50%
- Dotzigen
Job summary
Join LANDI Schweiz AG as a customer service representative! Enjoy a vibrant work environment with great benefits.
Tasks
- Handle customer inquiries via phone, email, and mail in German and French.
- Provide expert advice on our products and services by phone and email.
- Support LANDI stores with online order questions and process claims.
Skills
- Experience in customer service; commercial training is a plus.
- Strong verbal and written communication skills in German and French.
- Customer-oriented personality with a passion for consulting.
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About the job
- Independently processing and answering customer inquiries by phone, email, and mail in German and French
- Competent advising and providing information about our range and services via phone and email
- Supporting LANDI stores with questions about online orders
- Processing and handling claims
- Substituting reception staff during absences
- Availability ideally: Monday & Friday
- Confident oral and written communication in German and French
- Experience in customer service and affinity for telephone and written customer advice
- Completed commercial training is a plus
- Communicative and customer-oriented personality
- A versatile and exciting activity in a growing and dynamic environment
- An open, honest, and down-to-earth corporate culture
- High personal responsibility and development opportunities
- Good employment conditions and attractive employee benefits
- Modern infrastructure and an open-designed workplace
- Individual and targeted training opportunities
- Public transport nearby, free parking spaces
- At least 25 days of vacation
LANDI Schweiz AG, as a Swiss wholesale company in the areas of garden, agriculture, small animals, household, do-it-yourself and leisure articles, agro- and pet food, ensures the success of LANDI stores throughout Switzerland within the framework of marketing and service organization. LANDI Schweiz AG, based in Dotzigen, Canton Bern, is a subsidiary of the fenaco cooperative.
The customer service department ensures the timely processing of all questions from our end customers in German-speaking Switzerland and the Romandy and handles the concerns related to our online shop. We are looking for a customer-oriented personality as a Customer Service Clerk 50% starting immediately or by arrangement.
For questions or further information, you can reach Ms. Nadine Grindat, HR Business Partner, at +41 58 433 98 47.
