Receptionist - Medicentre Mental Health Hub Biel/Moutier 70%

29 May 2026
70%
Biel

Job summary

The Moutier and Saint-Imier hospitals are dynamic healthcare providers. They offer an opportunity to work in modern facilities with a focus on quality care.

Tasks

Welcome and guide patients upon their arrival for assistance.
Efficiently manage incoming calls and respond to inquiries promptly.
Handle patient admissions and maintain accurate records diligently.

Skills

CFC in business or equivalent training is required for this role.
Strong interpersonal skills and a sense of responsibility are essential.
Must be communicative, adaptable, and fluent in German for this position.

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About the job

Company Description

Local establishments relying on multidisciplinary skills to serve patients, Moutier Hospital and Saint-Imier Hospital offer high value-added activities in the somatic and mental health fields. With nearly 1,200 employees, the hospitals, Biel Medical Centre (CMB/MZB) and the Medicentres of the Arc Network cover the medical-hospital needs of a population of over 50,000 inhabitants and are characterised by their dynamism, excellent infrastructure and constant concern to develop local and quality services. The Arc Network is also the first Swiss integrated care organisation.

Job Description

You will be responsible for welcoming and directing patients upon their arrival.
You will efficiently manage incoming telephone calls.
Your mission will be to respond promptly and effectively to requests from patients, staff and external visitors.
You will also be responsible for processing patients’ administrative admissions and carefully following up their files.

Qualifications

For this position, you have a CFC qualification as a commercial employee or an equivalent training.
You have prior experience in a similar field.
Additionally, proficiency in common IT tools is required. Interpersonal and social skills, as well as a sense of responsibility and professional awareness, are essential to succeed in this role.
You have an open, dynamic and communicative personality.
Furthermore, the ability to take initiative, adapt easily, work independently and integrate quickly into a team are sought-after skills.
Knowledge of the German language is mandatory for this position

Additional Information

The opportunity to work in a pioneering hospital in integrated care.
We offer a varied and interesting activity within a dynamic and constantly developing establishment, professional quality supervision, excellent social benefits, and opportunities for continuing education.

We pay great attention to the diversity of life paths of our collaborators. Our positions are open to both women and men.