Reception Assistant for the Endocrinology Clinic

About the job

Administration

Reception Assistant for the Endocrinology Clinic

The Endocrinology, Diabetology and Metabolism Service is seeking a reception assistant for its clinic, at a 60% workload (Monday, Tuesday and Friday), to complete its team. The starting date is scheduled for 1 July 2026.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research and education.

Attached to the CHUV Department of Medicine, the Endocrinology, Diabetology and Metabolism Service specialises in endocrinology, diabetes and lipids. Our approach is multidisciplinary and patient-centred, based on cutting-edge clinical practice and the latest advances in medical research.

Mission

• You ensure the reception and orientation of patients and their relatives, both at the desk and by telephone
• You schedule appointments
• You manage the administrative handling of patient files
• You ensure communication between the various desk staff
• You manage the administrative and medical secretariat in relation to the clinic's activities (requests for examinations in another specialty/external service, prescription requests)
• You check the billing of consultations
• You perform various administrative tasks related to the functioning of the clinic.

Profile

• You hold a Federal VET Diploma as a commercial employee (or an equivalent qualification)
• You have experience in reception (ideally in a hospital environment) and are proficient in French and common IT tools
• You have strong interpersonal skills and provide a warm and professional welcome
• You are quick and efficient, able to manage several tasks simultaneously, even under pressure
• You enjoy working in a team and have a naturally positive and dynamic attitude
• You are flexible, highly organised and able to manage priorities and take necessary initiatives.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of annual leave
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Elif Aslan, desk manager, at 021 314 73 04

As all applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.