Assistant Maître d'hôtel - Restaurant L'Atelier Joël Robuchon** (M/F)

About the job

Company Description

Revel in an elevated experience at Geneva's only all-suite hotel set on the crystal blue shores of Lake Geneva. Step inside the hotel's elegant, belle époque facade to an opulent interior completely reimagined by Pierre-Yves Rochon to experience 26 exceptional suites, each with a unique design and nature-framing views. Discover exceptional gastronomy curated by The Bastion Collection, at the two MICHELIN-star L'Atelier Robuchon, gather at the convivial heart of the hotel at Le Jardinier and toast to the vibrant Bar 37. Complement your stay at the wellbeing oasis, Spa Guerlain, with indulgent treatments, sauna, and Geneva's longest indoor swimming pool.

Job Description

Placed under the orders of the Maître d'hôtel, you ensure excellent relational follow-up with our clientele. As Assistant Maître d'hôtel, you are an ambassador of the luxury service offered to our clientele. Your daily tasks will be as follows:

• Ensure the smooth running of the service and customer satisfaction in compliance with quality standards, HACCP hygiene norms, and current procedures.
• Assist superiors in supervising the team, distributing work, and controlling the quality of services.
• Participate in the duties of the head waiter and replace them if necessary to guarantee continuity of service.
• Guarantee personalised and quality customer relationship follow-up (explain, advise, listen).
• Ensure the maintenance and quality of equipment as well as the offices.
• Oversee the training, development, and support of the team.
• Manage order forms and invoicing.
• Be responsible for the management and monitoring of product and equipment stocks.
• Ability to conduct evaluations, "one to one", and corrective feedback.
• Be proactive in proposing the implementation of procedures/standards.

Job Benefits:

• A luxurious working environment on the shores of Lake Geneva
• A warm and dynamic atmosphere
• A human-sized team
• Discounts at our points of sale The Woodward Geneva
• Dry cleaning service
• Preferential rates on overnight stays within the Auberge Collection group

Qualifications

• Experience: You hold a diploma from a Hotel School and have similar experience in a starred establishment.
• Personality: Service-minded, excellent interpersonal skills, and a good team spirit are the main qualities sought for this position.
• Languages: Must speak, read, and write French and English. A third language would be a plus.
• Availability: As soon as possible.

The teams of The Woodward Geneva await you to live an exceptional experience!

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.