Vehicle Expert Internal Service (all genders) 80-100%
AXA Versicherungen AG
Risch-Rotkreuz
Key information
- Publication date:22 November 2025
- Workload:80 – 100%
- Place of work:Risch-Rotkreuz
Job summary
Join AXA, Switzerland's leading insurance company, today! Enjoy a flexible work environment and growth opportunities.
Tasks
- Conduct remote assessments at the workplace or home office.
- Review and negotiate repair cost estimates with a focus on plausibility.
- Monitor communication channels to ensure customer satisfaction.
Skills
- Degree as an automotive diagnostician or related fields required.
- Strong communication skills and empathy in damage situations.
- Excellent judgment and negotiation skills for cost assessments.
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Join AXA, Switzerland's leading insurance company - as
Your Contribution
Your Contribution
- Conducting remote expert assessments exclusively at the workplace or home office
- Review and negotiation of cost estimates submitted by repair companies, taking causality and plausibility into account
- Providing statements on submitted claims based on insurance terms and coverage
- Monitoring incoming channels to ensure efficient processing and high customer satisfaction
- Ensuring communication channels are handled promptly and escalating or addressing special concerns as needed
- Contributing to the further development of processes in the area and collaborating with internal or external stakeholders
Your Skills and Talents
Your Skills and Talents
- You have a degree as an automotive diagnostician, bodywork technician, or car painter
- Friendly and clear communication with customers or workshops as well as empathy in damage situations
- Good judgment and the ability to estimate repair costs
- Strong negotiation skills and high assertiveness
- Highly developed service and communication flair
- Very good user knowledge of common IT tools
- Flexible and well organized
- Committed personality with an entrepreneurial flair
Apply now!
Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool.
For data protection reasons, only applications submitted via the online application link will be considered.
About AXA
Every success story begins with believing in yourself.
As AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and promote you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us, and for our customers. And not just for the moment. But in the long term.
Write your own success story with us now. Know You Can.
