Unified Communication Engineer (f/m/d) (100%)

14 January 2026
100%
Zürich

Job summary

Join Julius Baer, a leader in wealth management, and thrive! You'll enjoy a supportive environment with growth opportunities.

Tasks

Design and optimize global Unified Communication services like Cisco Jabber.
Lead technical aspects of UC projects to enhance efficiency.
Provide 3rd level support for UC incidents and maintain documentation.

Skills

Higher technical education and strong knowledge of Unified Communication solutions.
Self-driven and efficient work methods are essential.
Fluent in German and English, both spoken and written.

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About the job

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking a technically skilled and motivated Unified Communications Specialist to design, operate, and continuously improve our global UC infrastructure, ensuring reliable and secure collaboration for all Julius Baer employees.

IHRE AUFGABEN

Design, development and optimisation of global Unified Communications services (Cisco Jabber, Webex, Video Conferencing, VBrick): Responsible for the architecture, implementation, and ongoing improvement of secure, scalable, and highly available UC solutions

Technical lead for UC in projects: Act as subject matter expert, providing technical guidance and ensuring integration of UC requirements in local and global IT initiatives

3rd level support for UC incidents: Resolve complex technical issues, perform root cause analysis, and ensure minimal disruption to business operations

Documentation ownership: Maintain up-to-date technical configurations and create clear end-user guides to support efficient service delivery and adoption

Vendor and stakeholder collaboration: Liaise with technology vendors, service providers, and internal stakeholders to ensure SLAs are met and future needs are addressed proactively

YOUR PROFILE

Higher technical education: Degree from a university of applied sciences (FH/TS) or equivalent in IT/telecommunications

Self-motivated with strong organisational skills: Works independently, efficiently, and with precision in a demanding environment

Strong understanding of underlying UC infrastructure: Knowledge of networking fundamentals (VoIP, QoS, SIP, RTP) and integration with Microsoft 365, Active Directory, and firewall/security systems

Experience with monitoring and automation tools: Skilled in using UC management platforms, log analysis, and scripting to proactively detect issues and streamline operations

Problem-solving mindset: Skilled at diagnosing and resolving complex technical issues quickly and systematically, ensuring high availability of communication services

Collaborative team player: Works effectively in cross-functional teams and communicates clearly with both technical peers and non-technical stakeholders

Fluent in German and English: Proficient in both languages, enabling effective communication across teams and regions

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site .

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Categories:

Building / Construction / Civil Engineering